Date Posted:

Country:

Location:

Position Role Type:

This position is for a Staff IT Support Technician who is under moderate supervision. Conduct moderately complex documentation activities. Coordinates installation of moderately complex hardware and software. Assists in orienting, training, and assigning work of technical/business support employees.

Primary Responsibilities:

• Works under moderate supervision to aid in one or more disciplines within IT, (e.g., business, and technical application, IT infrastructure, security and compliance, desktop support, database maintenance etc.).

• Supports, maintains, develops, and troubleshoots the operational network computer and telecommunication systems and related hardware and software components.

• Performs hardware and software installations, upgrades and maintenance of network computer systems, components, and applications.

• Provides and implements measures to improve the performance, security and/or availability of computer (operating) systems, components, and applications.

• Monitors and documents computer (operating) systems, applications, and hardware operational statistics (usage, performance, security/access, errors, availability, etc.).

• Assists in developing and enhancing the network computer systems, operating systems, applications, and components.

• Works closely with the Network Administrators to monitor, analyze, and troubleshoot local area networks and components.

• Ensures business data and systems are adequately protected and backed up in accordance with existing procedures and guidelines.

• Installs, configures, troubleshoots, and maintains end-user systems and applications.

• Remains up to date with the latest relevant technology developments to ensure industry best practices and developments are known and investigated for applicability for the company.

• Participate in projects with other IT departments and/or external vendors.

Basic Qualifications:

• Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience

• Must be a U.S. Person/Permanent Resident “Green Card” holder

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information, and processes. From making aircraft more electric, intelligent, and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

• Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

• Tuition reimbursement program

• Student Loan Repayment Program

• Life insurance and disability coverage

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Ovia Health, fertility, and family planning

• Adoption Assistance

• Autism Benefit

• Employee Assistance Plan, including up to 10 free counseling sessions

• Healthy You Incentives, wellness rewards program

• Doctor on Demand, virtual doctor visits

• Bright Horizons, child, and elder care services

• Teladoc Medical Experts, second opinion program

• And more!

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the U.S.)

• Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other - propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms