Job description
About us:
We’re
Insurize Wise – a call center company that brings the human touch back into the business mix. We provide outsourced excellence to the businesses we assist, helping brands effectively handle customer issues that surface day-to-day.
We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.
Salary:
$900 - $ 1300 per week
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
Qualifications:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Benefits:
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
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