Job description
This individual will perform a variety of duties for his/her assigned location(s). They will develop long term relationships with other employees to facilitate the efficient and accurate completion of the rental process.
- Perform inbound inspections on Rental Machines and complete all related documentation to support the Machine traffic process.
- Complete Damage inspections and review / create all necessary documentation to accurately identify and invoice customer damage to RDO assets.
- Perform outbound Quality control inspections to insure that all machines leaving RDO facility meet strict quality and cleanliness guidelines.
- Provide back up support for the Equipment Detailer
- Maintain and oversee the overall organization of the yard and notify management of any related concerns.
- Use Company provided systems/tools (i.e. Sales Advantage) to assist or complete in the documentation, tracking, recording, follow up, and capture all related sales activity in a timely and accurate manner.
- Assemble and coordinate preparation of machines for Rental and Sales activities.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
- Excellent computer skills
- Excellent customer service skills
- Oral and written communication skills
- Two years technical experience in the Heavy Equipment industry
- Strong Analytical Skills
- Strong organizational skills
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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