Job description

Description:We are looking for an ERP Implementer who will be focused on SYSPRO implementations and customer support. This position requires working with customers assessing business requirements, performing implementation and testing, as well as support tasks. We are looking for an individual who is creative and can think outside-of-the-box. The ERP Implementer should be able to function equally as well independently or as part of a larger implementation team.?
Responsibilities:

• Implement and support SYSPRO ERP for new and existing customers. Specific responsibilities include design, product configuration, testing, data conversion and go-live support.
• Provide detailed consulting estimates and implementation project plans.
• Establish and maintain advisor relationship with customers. Negotiate resolutions to business/process/functional issues with business stakeholders.
• Provide weekly status reports.
• Follow SYSPRO’s Ideal implementation methodologies and best practices.
• Lead requirements gathering and design activities, interact with consulting team and client core team to collect information, lead and/or oversee and provide guidance on configuration, training, testing, and go-live activities of medium size or complex organizations.
• Proactively communicate status, issues, and concerns to the departmental Director.
• Continue to expand effective verbal and written communication skills:
• Facilitate group discussions with team members and customers;
• Develop accurate written material and provide guidance and support to less experienced team members.
• Monitor project budgets and be able to deliver within them. Independently manage work schedule and organize assigned tasks to meet deadlines, independently resolve scheduling and workload conflicts while responsible for multiple activity streams and tasks. May work with Director/Project Manager to identify and delegate project tasks to team members.
• Acquire and maintain required SYSPRO Certifications as assigned

Requirements:

• Bachelor’s degree in Business or IT
• Minimum of 3 years implementation and support experience with SYSPRO or a comparable ERP solution including accounting, distribution and/or manufacturing applications
• SYSPRO and Industry certifications a plus
• Experience working directly with customers
• Excellent people skills
• Experience with as consultant or reseller a plus
• Professional demeanor
• Excellent organizational and communication skills (written and verbal)
• Flexibility: task assignment, priorities, work environment
• Open minded, desire to learn
• Quick thinker, creative problem solver
• Detail oriented with strong analytical, numerical, planning and reasoning abilities
• Project management experience would be a plus
• Ability to work independently and on a team

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

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