Job description
Summary of Position: This position is to ensure consistency in our service and product. The Baristas responsibilities are to make sure products are prepared to the highest level of quality, speed and guest service to ensure customer satisfaction. Duties are required to be performed in a conscientious, company-oriented manner, ensuring customer satisfaction. This position is expected to communicate and coordinate effectively with the Gift Shop Supervisor and F&B Manager.
Essential Functions:
Arrive to work showered, groomed and in dress code attire.
Customers are to be greeted within 15 seconds of entering.
Prepare and dispense coffee and non-alcoholic beverages for lounge and restaurant patrons.
Reconcile revenues and make shift deposits.
Prepare and dispense drinks and food as requested.
Maintain and stock gift shop items.
Advise manager of needed product and inventory.
Maintain and clean: Counter area, product displays, espresso machine, and shop area.
Have knowledge about gift shop inventory and be helpful with customer questions.
Other Functions:
Responsible for daily deposits to accounting.
General Report Status; accounting of cash and credit sales.
Prepare following shifts bank.
Report monetary discrepancies to manager.
Side work and other duties as requested by manager.
Required Knowledge, Skills, and Abilities:
Able to work POS system, accountable for all cash and credit card sales during shift.
Sociable; able to communicate and follow directions.
Physical stamina; able to stand for 8 hours.
Work well under pressure.
Good memory (able to remember drinks).
Honest
Familiar with sanitation procedures and guidelines.
Must possess neat handwriting skills and understand basic math.
Well- groomed.
Qualifications:
Previous experience or equivalent training in high volume, full-service operations.
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