Job description

What sets Route 1 Hyundai/Genesis of Brunswick apart from the competition? We are a family-focused, performance-motivated, values-driven company. As a local, family-owned, and operated company, we believe in our people and in serving our clients.

Route 1 Hyundai/Genesis of Brunswick hires exceptional people to provide an extraordinary experience for everyone who drives onto our lot! This isn’t another job, but a chance for you to take control of your future and your career. Our teams develop and grow from within through training, mentorships, and self-motivation. With the right attitude and work to back it up, Route 1 Hyundai is a place to build your future, your way.

• About Us:
• We are open 7:00-6:00 Monday-Saturday and closed on Sundays
• We offer our Service advisors a base salary plus Commission
• Employee purchase program on both new & pre-owned cars
• Employee Parts & Service Discounts
• Medical, Dental & Vision Insurance, life insurance, long-term & short-term disability
• We offer a company-matched 401K
• Profit-Sharing
• Paid time off, Vacation, Sick/Personal time- PTO
• Ongoing training and development
• Room for advancement into management

What You’ll do each day:

• Check in each client with a detailed vehicle walk-around in the service drive using a tablet, review open campaigns & recalls, and the client's requested services. This may include declined work from a previous visit.
• Document vehicle problems by listening to customers describe them and by asking probing questions.
• Maintain contact with customers throughout the day- keeping customers informed of the status of their vehicle repair (i.e. 10:00 am, 2:00 pm & 4:00 pm updates). This will be done via text, email, and/or phone calls.
• Clearly communicate the cost of repairs including parts & labor.
• Contact warranty companies as needed.
• Monitor your customer's vehicle throughout the day ensuring repairs will be completed on or before the promised time.
• Properly document the customer’s declined repairs, additionally, review any past declines for discussion with the customer on their current visit.
• Educate customers on the values and benefits of proper vehicle maintenance; i.e. reducing carbon footprint, improving fuel economy, and extending the life of their vehicle.
• Schedule follow-up visits and remind customers of our Customer Service Surveys

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $60,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Weekend availability

Shift:

• 10 hour shift
• Day shift
• Evening shift

Ability to commute/relocate:

• Monmouth Junction, NJ 08852: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.