Job description
Opportunity at a Glance:
The role is responsible for promoting student success through accurate and responsive advisement of the practicum experience and service-related areas, providing support, coaching and advocacy as needed for students throughout the practicum lifecycle. This position is responsible and accountable for the advisement of students within their group and serving as a primary point of contact for the student(s) within their assigned region.
Responsibilities:
- Maintains complete knowledge and understanding of Chamberlain’s curriculum and programs to support students by providing a thorough review of program and expectations throughout their practicum experience.
- Prepares, documents, tracks and reports practicum placements and student data to assess student schedule, provide appropriate advising and identify triggers indicating a need for proactive outreach to support student progression
- Coaches students to explore alternatives to overcome barriers to practicum experience. Makes appropriate resource referrals when necessary
- Actively fosters relationships with internal functional areas and stakeholders to deliver an optimal student experience
- Addresses student concerns by utilizing interpersonal and problem solving skills
- Provides training, guidance, and coaching to peers as needed including sharing best practices with colleagues.
- Function as a role model for TEACH values and fosters a culture of CARE consistent with our mission, vision, and purpose.
- Ability to work independently as well as function as a part of a team
- Bachelor’s degree required or an equivalent combination of education and experience.
- Ideal candidate must have 3-5 years of customer service or related experience
- Experience with healthcare education is preferred.
- Excellent organizational, interpersonal and communication skills are required,
- Attention to detail and mental concentration are necessary for accurately performing tasks; ability to adapt to change and balance competing priorities
- Ability to work a variety of office hours including occasional evenings and weekends
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19. Employment at Adtalem and/or its subsidiaries requires compliance with the organization’s Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area. All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem’s HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation.
As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19. Employment at Adtalem and/or its subsidiaries requires compliance with the organization’s Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area. All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem’s HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation.
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