Under general supervision of J&FS Supervisor, J&FS Manager or higher level administrator, provide essential functions of locating employers for public assistance recipients' placement, counsel individuals preparatory to job placement, interview applicants to determine eligibility for public assistance programs, function as member of overpayment determination unit, review all types of public assistance cases for accuracy and conduct any in-house or field investigations required connected to cases.

Interview applicants to determine eligibility for public assistance programs; compute budgets; verify documents submitted to support public assistance requests; approve or deny applications for public assistance; explain to recipients their rights, procedures, programs, policies and available services; refer customers to other government or private agencies; review eligibility determination in quality control capacity; determine file accuracy; prepare reports; compute over/under payments; report findings and amounts of improper payments; make referrals to investigative-recovery unit; conduct in-house and field investigations relative to public assistance.

Provide follow-up; produce relative correspondence; receive and investigate complaints related to services provided; prepare and maintain case records; review and retain all relevant documents; prepare notification letters to recipients of suspension, reduction or termination of assistance; prepare documents when necessary to refer customer to another unit; assist customer with completion of assistance or appeal forms; attend hearings; prepare summaries; process corrections; answer routine inquiries, complete special assignments; cooperate with law enforcement agencies; judicial and governmental officials and agencies; testify in court when necessary; maintain investigative records and prepare reports on findings.

Attend conferences and training programs; assist fellow workers. Perform other assigned duties.

(Performs Related Duties As Required)

Bachelor's Degree in social services, human services, liberal arts, science, math, business or technology related field –OR – Associate's Degree in social services, human services, liberal arts, science, math, business or technology related fields plus 2 years minimum experience as an Economic Support Specialist (or equivalent classification from another CDJFS) or determining program eligibility, providing customer service or administration – OR six (6) years full-time experience determining program eligibility, providing customer service or administration.

(Other Evidences May Be Substituted)

All Montgomery County employees become members of the Ohio Public Employees Retirement System and have access to deferred compensation programs.

Benefits may vary for full-time, part-time, intermittent, and seasonal employees and/or due to union affiliation. The list below demonstrates the benefits that may be available to employees according to employment status and is subject to change.

Full-Time Employees (40 hours per week): Health insurance with HSA match, wellness program and incentives, life insurance, paid vacation, paid personal leave days, sick leave, holiday pay, tuition reimbursement, and access to dental, vision, short-term disability, accident & critical care benefits.

Part-Time Employees (Benefits Eligible) (scheduled 21+ hours per week): Health insurance with HSA match, wellness program and incentives, life insurance, paid personal leave days, sick leave, holiday pay for hours scheduled to work on holidays, and access to dental, vision, short-term disability, accident & critical care benefits.

Part-time Employees (Non-Benefits Eligible) (20 hours or less per week): Benefits include Long Term Sick Leave Accrual, Paid Personal Leave, and holiday pay for hours scheduled to work on holidays.

Seasonal Employees: Benefits include Sick Leave accrued at 4.6 hours for every eighty 80 hours in active
pay status. Seasonal employees scheduled to work 40 hours during their period of employment will accrue vacation in the same manner as regular full-time employees and can use their vacation after completion of twenty-six (26) bi-weekly pay periods in active pay status. Part-time Seasonal employees (scheduled to work less than 40 hours) do not accrue vacation.

Intermittent and Temporary Employees: Long-Term Sick Leave accrual is based on hours worked.

Benefit information can be found on the Montgomery County Benefits website at: www.mcbenefits.org.