Family Partner
Monroe County System of Care (SOC)
Rochester, NY – On-Site
PART-TIME; Nonexempt

Coordinated Care Services Inc (CCSI) seeks talented Family Partners to contribute their expertise in providing essential business services to our provider organizations and customers. As a Family Partner, you would be providing strength-based, wraparound coordination to youth and their families who are at risk of out-of-home placement, have emerging or unmet behavioral challenges, and demonstrate the need for involvement with multiple systems of care. The Family Partner uses an integrative care model to make sure that each client gets personalized support services that meet their unique needs in the least restrictive, most normalized environment that is clinically appropriate.

CCSI is partnering with Monroe County Systems of Care (SOC) to hire Child & Family Specialists. This position is employed by CCSI and works on behalf of Monroe County Systems of Care (SOC).

In this role, you will be

• Assessing risk factors and determining whether a family is currently appropriate for the Family Partner program or if they are in immediate need of a different team member’s services or a higher level of intervention.
• Meeting parent/primary caregiver at mutually agreed upon times and locations, assist parents in identifying strengths and needs and possible services/supports that may be helpful.

Supporting parents in engaging identified supports, including modeling, discussions, coaching, skill building, and/or inviting others to join the discussion.

• Providing crisis support when aware and immediately consulting with other team members (FACT, CPS, Mobile Crisis, Probation, Youth and Family Partnership, etc.)
• Consulting with other team members regarding available service options and relevant eligibility criteria.
• Perform other related duties as assigned.

• High school diploma/GED or equivalent education and work experience (see CCSI's equivalency chart)
• Demonstrate ‘lived experience’ as a parent or primary caregiver who has navigated multiple child serving systems on behalf of their child(ren) such as juvenile justice, child welfare and/or mental health or other child-serving systems
• Previous experience working with youth and their families highly desirable
• Bi-Lingual (Spanish/English), preferred

Additional Requirements

• Satisfactory completion of all required screenings.
• Full vaccination against the COVID-19 virus. Reasonable accommodations will be made for qualified religious or medical/disability needs.
• Valid NYS Driver’s License and/or access to reliable transportation to conduct assigned duties
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

We Are CCSI!

CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities.

CCSI’s vision is to be an exceptional place for individuals to grow and build a career while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work, and create opportunities for growth and development.

We Can Offer You

• Market competitive compensation.
• An award-winning Wellness@Work and employee benefits program.
• An organization that is committed to racial equity and anti-racist practices.
• Continuous professional development opportunities.
• A voice in shaping CCSI’s ever-evolving diverse company culture.
  

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.