Family Support Worker, Short-Term Services
Job description
POSITION SUMMARY
The Parsons Short-term Services Program is an intensive case-management service designed to rapidly resolve the concrete and referral needs of families entering the Child Welfare System. By successfully resolving these issues within 90 days of admission, families are at a reduced risk for being referred to Long-term CPS. Services are provided in the office, home, school and community.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Employees are expected to be awake and alert while working.
- Manage a full caseload.
- Complete all required trainings, participate in supervision with supervisor and attend required meetings and in-services as directed by supervisor.
- Establish positive and professional relationships with families.
- Model and demonstrate problem-solving and decision-making skills.
- Work with SCDSS case managers to identify service needs of at-risk families.
- Have a thorough knowledge of community services in Schenectady County.
- Help families obtain services they need by making referrals, providing transportation, accompanying them to appointments, assisting with applications (medical, schools, DSS, etc.).
- Maintain good working relationships with DSS/Support Unit caseworkers.
- Complete progress notes or other case record notes in a timely manner.
- Maintain cultural sensitivity, competence and client confidentiality.
- Other duties, as assigned.
EDUCATION and/or EXPERIENCE
- Associates degree and 1-2 years of related experience, or equivalent education and experience
CERTIFICATION / LICENSURE
- Drivers license is required
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