Field Service Technician

Full Time
Enfield, CT 06082
Posted
Job description
Description:

PTR–Precision Technologies, Inc. is currently seeking a Field Service Technician to join our Service Team. The position is responsible for resolving technical problems that occur both in-house and at customer sites.

Responsibilities:

  • Resolve technical problems both in-house and at customer sites
  • Walk customers to a solution over the phone
  • Visit customer sites to troubleshoot and fix EB welding machines
  • Builds new systems or retrofits
  • Maintain accurate records of projects including machine assembly, start up, and installation
  • Update procedures when necessary
  • Performs other duties as necessary or assigned
Requirements:

Qualifications and Skills:

  • High school diploma or equivalent (Associate’s degree in relevant field is helpful)
  • 3-5 years of experience required
  • Excellent analytical and organization skills, with close attention to detail
  • Strong communication and interpersonal skills, both written and verbal
  • Extensive knowledge of Digital Multi-Meter (DMM) usage
  • Basic understanding of electrical components and theory, as well as electrical safety procedures and practices
  • Ability to read and understand mechanical blueprints and electrical schematics
  • Excellent troubleshooting and problem-solving capabilities
  • Must be able to drive or fly to customer locations
  • Fluent in Microsoft Excel and Word

Preferred Skills


Experience with any of these items is desirable; PTR is willing to train qualified candidates

  • FANUC ladder logic
  • PLC and CNC controls including G Code
  • Troubleshooting CNC machine tools/multi axis motion systems
  • High voltage power supplies
  • 480 volt 3 phase circuits
  • Solid mechanical aptitude of complex mechanical assemblies.
  • Ability to write and edit cohesive and accurate procedures
  • Siemens experience

Physical Requirements

  • Domestic and some international travel (about 20-30%, subject to change on business needs)
  • Ability to lift up to 50 pounds
  • Climb and work utilizing ladders
  • Use mechanical hand and power tools


Benefits

At PTR-Precision Technologies, we offer our employee a competitive salary and a comprehensive benefits package.

Benefits Include:

  • Medical, Dental, and Vision
  • Flexible Spending Accounts
  • Generous 401(k) plan with company match
  • Company paid Life Insurance
  • Company paid short-term and long-term disability
  • 12 paid holidays
  • Paid vacation and sick days
  • Tuition reimbursement

PTR-Precision Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected class.

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