Job description

Start your career in Water Utilities today! SouthWest Water is a privately-held, American-owned service company with decades of high-level customer service. Today, we serve over 600,000 residential and business customers in six states: Alabama, California, Florida, Oregon, South Carolina, Texas, and Louisiana. Our teams work together to deliver clean, safe, and reliable water and wastewater services so that our customers and communities can thrive.

Compensation and Benefits

• Starting Pay: $17.00
• 401(k): Company matches 100% of the first 6% of your eligible compensation contributed to the Plan
• Paid vacation and ten company paid holidays
• 16 hours of floating time
• 9/80 Work Schedule (every other Friday off)
• Uniform, work boots, and other PPE provided
• Training and education allowance
• Certification bonuses

Purpose of the Job

This position is intended to perform Field Services Functions at an entry level; Understands basic concepts, can perform task with guidance, asks what to do. This position requires significant direction from more experienced department personnel, including intensive review of reporting. This position will solicit approaches for performing Field Services Functions from the more experienced members of the Field Services team, and seek approval before making changes. This includes ensuring that meters are read accurately, meters are functioning properly, and customer concerns (e.g., water consumption, leaks, service connection/disconnection, and conservation) are resolved quickly and efficiently.

Job Responsibilities

• Communicate with internal and external customers
• Meter reading
• Perform connections and reconnections
• Respond to and investigate customer service calls

Competencies

• Delivering High Quality Work
• Supporting Coworkers
• Communicating Effectively
• Working Safely

Education

H.S. Diploma or GED in General

Certifications

Driver's License

Physical Requirements

• Field-Based Role
• May be required to stand for long periods of time, must be able to walk long distances, must be able to operate a Company passenger vehicle or pickup truck, must have adequate vision and hearing to identify hazards in the field and to communicate with others in person or by telephone and may require moderate lifting and carrying up 50 pounds. Must be able to climb stairs.

Work Experience

1 year working in warehouse, industrial, manufacturing, or utility environment, including driving for work purposes.

SouthWest Water Company is an Equal Opportunity Employer. It’s our policy to provide employment, training, compensation, promotion, and other opportunities based on qualifications, without regard to race, color, religion, national origin, sex, age, veteran status or disability, and in compliance with all applicable state and federal laws.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• Under 1 year

Schedule:

• Day shift

Work Location: One location

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