Food and Beverage Service Staff| Part-Time | Fort Smith Center
Full Time
Fort Smith, AR 72901
Posted
Job description
Oak View Group:
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the
way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
This is a hands-on position, providing the highest degree of professional catering and concessions service to guests with the goal of achieving customer satisfaction and retention.
Responsibilities:
- Follow instructions for each event as given by the Food Services Manager.
- Serve and service guests in a professional manner consistent with established standards and guidelines.
- Work both within the Catering Department and Concessions Department.
- Adhere to organizational and sanitation guidelines established by Food Services Manager
- Complete opening and closing daily checklists
- Assist with collecting all banquet equipment to include flatware, China, glassware, and serving pieces needed for each event.
- Assist with preparing and opening and closing of concessions stands.
- Assist with preparation and set-up of event room when necessary.
- Attend pre-function meeting for briefing of event details.
- Provide friendly and courteous customer service at all times.
- Remain at assigned station and perform duties as assigned according to each event.
- Breakdown tables and banquet equipment after each event.
- Clean and return serving pieces to proper storage area.
- Adhere to strict grooming standards and policies of company.
- Perform other duties as assigned and deemed necessary.
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- Knowledge of catering services and concessions terminology
- Strong guest services skills
- Strong sense of urgency
- Ability to get along well with others
- Ability to receive and carry out instructions in a timely manner
PHYSICAL DEMANDS- Performing work through repetitive eye/hand coordination.
- Daily lifting up to 25 lbs. above shoulder level, up to 5 minutes at a time. Daily carrying up to 25 lbs. up to 5 minutes at a time.
- Constant standing, walking, stooping. Constant reaching, handling products.
WORKING ENVIRONMENT/CONDITIONS- This position is not substantially exposed to adverse conditions.
- The position does require the ability to work irregular hours and a varying schedule.
HOURS OF WORK AND TRAVEL REQUIREMENTS- Less than 30 hours per week on average.
- Hours vary based on need.
- Irregular hours including evenings and weekends during the shows.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
EEO:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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