The Food and Beverage Supervisor focuses on successfully accomplishing the daily objectives in the kitchen. They lead staff while personally assisting in all areas of the kitchen, including food production, purchasing and kitchen sanitation. This position contributes to ensuring guest and employee satisfaction while maintaining the operating budget.

• Ensuring Culinary Standards and Responsibilities are Met
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Maintains food handling and sanitation standards.
• Ensures all employees have proper supplies, equipment and uniforms.
• Performs all duties of Culinary and related kitchen area employees in high demand times.
• Overseas production and preparation of culinary items.
• Ensures employees keep their work areas clean and sanitary.
• Works with Restaurant and Banquet departments to coordinate service and timing of events and meals.
• Communicates areas in need of attention to staff and follows up to ensure follow-through.
• Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets.
• Assists in determining how food should be presented and creates decorative food displays.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Supervising Daily Culinary Team Activities
• Ensures and maintains the productivity level of employees.
• Ensures completion of assigned duties.
• Coordinates activities of cooks and workers engaged in food preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Handles employee questions and concerns.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Communicates performance expectations in accordance with job descriptions for each position.
• Participates in an on-going employee recognition program.
• Monitors employee's progress towards meeting performance expectations.
• Conducts training when appropriate.
• Follows specific goals and plans to prioritize, organize, and accomplish your work.
• Monitors staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Places orders for appropriate supplies and manages food and supply inventories according to budget.
• Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
• Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Strives to improve service performance.
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Empowers employees to provide excellent customer service within guidelines.

Required Skills and Experience

• Highly energetic and motivated individual
• High school diploma or GED preferred by not required
• 3 to 5 years’ experience in the culinary, food and beverage industry required
• Possess strong organizational and decision-making skills.
• Work well in fast-paced setting.
• Must be able to communicate clearly and effectively.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Be able to work in a standing position for long periods of time.
• Must have strong leadership skills
• Excellent interpersonal and communication skills with strong customer/client focus essential
• Self-Starter with ability to work independently and as a team
• Strong problem-solving skills
• Ability to work in a fast-paced, high-pressure environment
• Ability to shift and manage multiple priorities
• Results driven focus and ability to work through to completion in a timely manner
• Adaptable to change
• Must be able to work various shifts per week.