Job description
This position is based in Anchorage, Alaska
Seeking an outgoing candidate who thrives in a fast-paced production environment and enjoys managing a group of employees that are focused on delivering a quality product to our customers. Additionally, this candidate needs to monitor and engage employees in all safety & performance initiatives.
LSG Sky Chefs is the global leader in airline catering and the management of all in-flight service related processes.
The Food Production Operations Manager is responsible for managing all aspects of a department’s operations in a Customer Service Center (CSC) to ensure customer expectations are met in regards to productivity, quality and safety.
Duties and Responsibilities of Operations Manager
Managing Business
- Oversee food production departments, which involve a total of 60-80 food production employees, cooks and supervisors.
- Implement department short and long -term operation plan in coordination with other relevant interfaces. Ensure efficient and timely corrective actions in case of deviations
- Coordinates customer meal presentations which showcase available menus
- Oversee the department economic and operating performance. Ensure that the department is managed and controlled efficiently in line with the company’s framework and market requirements.
- Support and implement the principles of Lean manufacturing
- Ensure optimal deployment of human, technical and material resources in the department
- Ensure that department work methods are in line with the company’s standards and customer contracts
- Responsible for department costs to budget through effective manpower planning, purchasing, scheduling and overtime usage
- Ensure par levels of inventory are in line with needs and budget
- Maintain an ongoing, positive and pro-active relationship with all internal and external customers
- Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
- Investigate customer quality issues, develop and implement corrective actions
- Participate in the daily operations briefing
Food Production
- Strategically plan, organize, and manage the food production department with regards to daily hours, schedules, productivity, quality and safety.
- Ensure on-time and accurate production in the preparation of food and catering of flights utilizing Variable Production Systems (VPS) and ready time information
Required Skills for Food Production Manager
- Bachelor's degree or equivalent knowledge required
- In addition, one to three years of related work experience in a supervisory role required.
- Ability to develop and lead others to obtain desired results & achieve budget
- Proven analytical and leadership skills
- Strong interpersonal and communication skills
- Excellent verbal, written and organizational skills required combined with an aptitude for multi-tasking
- Good knowledge of Microsoft Office and Windows-based computer application
- Customer satisfaction
We are a 24/7 operation, the schedule will vary and may include weekends and holidays
Benefits:
- Flight discount with major airline
- Immediate Medical, Dental & Vision
- Participate in the company 401K with match
- Life Insurance Benefits (Basic and Supplemental)
- Accidental Death & Dismemberment Insurance
- Disability Benefits (Short-Term and Long-Term)
- Employee Assistance Program
APPLY TODAY!!
Become a part of our Team!
It takes the very best people to deal with the constant changes and challenges in our industry and we need you to help us offer customers an outstanding experience that they will never forget.
Job Type: Full-time
Pay: $37,580.35 - $83,010.52 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Application Question(s):
- Do you have any culinary certifications? If so, what are they?
- What are your base salary requirements? This position is eligible for our incentive/bonus plan so answer the question in regard to base salary only
Experience:
- Food production management: 2 years (Preferred)
Work Location: One location
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