Job description

We will be holding OPEN INTERVIEWS for our WoodSpring Suites Hotel - Columbus North & Columbus Northeast Easton properties!

DATE: Wednesday October 12th, 2022

TIME: 9AM - 4PM

Available positions: Full-time, Part-time

• Front Desk Agents
• Housekeepers/Room Attendants

WHERE?

Woodspring Suites - Columbus Northeast Easton

4202 Transit Drive

Columbus, OH 43230

Please bring an updated resume.

Front Desk

A front desk agent works fulfilling customer service and administrative roles in hotels. They welcome and orient new guests and issue room keys. Additionally, a front desk agent will manage and update information regarding room availability, rates, and available amenities. A front desk agent works to ensure an organized and friendly interaction between the hotel and guests.

Job Summary:

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we're prepared for them
• Report any accidents or injuries to senior management staff immediately

Front Desk Representative Required Skills:

• High school diploma/GED required
• 2+ years' front desk experience in the hospitality industry preferred
• 1+ years' customer service experience required
• Excellent written and verbal communication skills

Room Attendant/Housekeeper

The housekeeper is responsible for cleaning assigned areas according to company standards to ensure a clean environment for guest and fellow staff members.

Essential Functions:

• Cleans hotel areas including, but not limited to, guestrooms, lobby, corridors, elevators, laundry facility, house laundry, stairways, exterior, etc. according to company standards and within required time frames
• Replenishes supplies such as bathroom necessities, drinking glasses, linen and terry, etc. in various areas such as guest rooms and restrooms
• Transports trash and waste to disposal area
• Stocks, organizes, and maintains housekeeping carts and equipment
• Always greets guests in a warm, friendly manner
• Strictly adheres to safety & security policies to ensure personal safety, safety of the guest and their belongings, and company property
• Use all materials, chemicals, and tools safely to avoid injury, waste, unnecessary damage, or accidents

Additional Duties:

• House Laundry: sorting, washing, drying, folding, and storing company linen and terry
• Cleaning & organizing of the House and Commercial Laundry areas
• All other duties as assigned by supervision

If you know someone who is looking for a job, tell them about our job posting!

Sandpiper Property Management, LLC and all affiliated organizations are Drug-Free Workplaces

Job Types: Full-time, Part-time

Pay: From $13.25 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Columbus, OH 43230: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 1 year (Preferred)
• Hotel experience: 1 year (Preferred)

Work Location: One location

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