Job description

Job Description

The Front Desk Agent is the ambassador of the hotel, and often will be the first impression for guests arriving, as well as the last impression for guests departing. A successful candidate must be able to multitask, and create memorable moments for our guests in each and every interaction This role involves a high amount of guest/customer contact, in person and over the phone.

Pay is hourly based on experience, and is limited to 32-40 hours a week, based on the demands on the hotel's occupancy.

We need someone with open availability. Hours needed: 3-11pm.

Weekends and Holidays are required.

Other Job Duties are as followed:

• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location

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