Job description

We are looking for a part time night audit (Sunday and Monday nights ) and a front desk agent!

High Road Hospitality - Come work for a great company that really cares for there employees. Get paid weekly, and enjoy the worldwide Hilton employee discount.

OnQ experience preferred but willing to train individuals with great personalities.

Also looking for breakfast attendant! Work 6am-12pm easy hours

Full Job Description

• Become knowledgeable in the hotel’s Property Management System.
• Become knowledgeable in the proper check in & check out procedures.
• Ensure that guests’ needs and requests are met.
• Ensure to follow through on all issues and discrepancies as pertaining to Guest Services.
• Be aware of tone and composure when addressing guests and other Associates.
• Ensure that guests’ names are used throughout your interaction with them.
• Complete daily shift checklist.
• Make and confirm reservations.
• Accountable for maintaining banks and/or cash drawers at the Front Desk.
• Conduct daily bucket checks.
• Ensure all reservations are made following the Signature “Magic Formula”.
• Complete and print all required daily reports, records & logs as necessary.
• Complete courtesy calls within 20 minutes of guest check in.
• Ensure to sell and identify potential future business upon check in.
• Deposit guests’ valuables in hotel safe deposit box upon request.
• Relocate guests to nearby hotels as necessary.
• Answer and transfer calls in accordance with hotel standards.
• Restock & organize all work areas as necessary.
• Post charges to guest rooms, make changes, compute bills & collect payments.
• Verify daily rate & availability.
• Attend all mandatory meetings and hotel functions.
• Comply with all company standards and policies, as established in the employee handbook.
• Ensure proper corporate and group coding.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Other duties as required.
• Report any and all wear and tear of furniture and/or equipment, as well as and safety concerns in your work area, to the General Manager.
• Manage shuttle traffic per the property specific standard operating procedure.

Job Types: Full-time, Part-time

Pay: $15.50 - $17.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Paid training

Schedule:

• 8 hour shift

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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