Job description

Busy clinic looking for excellent person to be the face of the Business!!!!

As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Sales Associate Responsibilities:

· Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

· Operating cash registers, managing financial transactions, and balancing drawers.

· Achieving established goals.

· Directing customers to merchandise within the store.

· Increasing in store sales.

· Superior product knowledge.

· Maintaining an orderly appearance throughout the sales floor.

· Introducing promotions and opportunities to customers.

· Cross-selling products to increase purchase amounts.

Sales Associate Requirements:

· Retail sales experience.

· A professional appearance.

· Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

· The ability to read, write, and perform basic math.

· The ability to stand and walk for extended periods of time.

Are you A Sales Rockstar?

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Rockaway. Massage Envy is the leader in accessible massage and skin care. As a sales specialist at our Rockaway franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

· Help clients understand the benefits of regular massage, skin care and stretch.

· Establish relationships with members and guests to grow and retain a client base.

· Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

· Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.

· Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.

· Driving member retention through outreach via phone and email to current members.

· Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

· Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

· Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.

· People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing).

· Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

· Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.

· Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.

· Great teammates who can work well with others in a fun and fast-paced environment.

· Supporters of total body care with a general knowledge of massage and skin care services.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales skills to work to help people feel their best, we can't wait to meet you.

Job Types: Full-time, Part-time

Salary: $13.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Holmdel, NJ 07733: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Keansburg, NJ 07734: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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