Job description
Front desk associates are the first to greet and welcome our guests when they arrive. They are responsible for checking guests in/ checking guests out. Verifying reservations, checking rate codes, helping answer all guest questions/complaints.
Duties include:
- Greet and register guests in a friendly manner.
- Assist in taking reservations, pre-registrations, and room blocking.
- Assist groups upon arrival.
- Be the first to handle and resolve guests issues.
- Process payment according to procedure.
- Upsell additional facilities and Market items.
- Perform check out tasks.
- Ensure the bank till is accurate and make your drop accordingly.
- Answer questions and cater to any guests needs.
- Communicate with all departments in the hotel.
- Additional tasks may be assigned at any given time.
- BONUS::: FOSSE knowledge
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Ability to commute/relocate:
- Clovis, CA 93612: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hospitality: 1 year (Preferred)
Work Location: One location
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