Front Desk Guest Service Representative
Job description
Responsibilities for Front Desk Agent
- Check guests in and out of their rooms
- Answer any questions guests have
- Make recommendations for activities and restaurants
- Store any luggage guests have
- Answer the phone and direct the call
- Take reservations on the phone
- Arrange transportation for guests
- Maintain the record of guests that have checked in and out
- stockin
- cleaning
- balancing chash drawer
- checking and responding to emails
Qualifications for Front Desk Agent
- Excellent customer service skills
- interpersonal abilities
- advanced organizational skills
- Ability to handle multiple tasks at once
- effective time management skills
- extremely detail oriented
- Able to work nights and weekends
- Hotel experience needed
- Opera PMS experience desired
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
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