Front Desk Medical Receptionist

Full Time
Emeryville, CA 94608
Posted
Job description

A multidisciplinary specialty medical practice is seeking a full-time Medical Receptionist who is friendly, energetic, and organized. Essential duties and responsibilities include but are not limited to the following:

Essential duties and responsibilities include but are not limited to the following:

  • Provide outstanding customer service
  • Greet patients and guests in a professional, friendly, and hospitable manner
  • Check patients in/out, verify patient demographics, collect copayments, and update insurances as appropriate
  • Answer, screen, and route incoming telephone calls with professional etiquette
  • Answer routine inquiries and forward complex inquiries to appropriate personnel
  • Schedule follow-up appointments
  • Audit scheduled appointments
  • Verify commercial insurance eligibility and benefits
  • Process authorizations for HMO and Medicare office visits
  • Keep waiting room neat and stocked with magazines and cups for water
  • Perform a variety of other clerical and reception duties

Qualifications:

  • Experience working in a medical office (e.g. medical office administrative assistant, medical assistant certification, etc.) is highly desirable
  • Previous workers' compensation experience preferred
  • Previous HMO and PPO insurance verification experience
  • Working knowledge of EMR systems preferred
  • Exceptional customer service skills
  • Outgoing and energetic personality
  • Excellent phone etiquette
  • Highly effective interpersonal, verbal, and written communication skills
  • Dedicated to providing excellent service to all patients
  • Strong organizational skills and the ability to multitask
  • Exercised patience in a high-volume, high-stress environment
  • Great team player
  • Type at least 40 wpm
  • Bilingual in Spanish preferred
  • May require some travel to one of our offsite clinics

We offer a competitive benefits package (eligible 90 days after date of hire) including:

  • PTO
  • 8 paid holidays annually
  • Medical, dental, and vision plan options
  • Qualified retirement plan (eligible 1 year after date of hire)
  • Sign on bonus

Job Type: Full-time

Pay: $18.00 - $27.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Healthcare setting:

  • Clinic
  • Medical office
  • Outpatient
  • Private practice
  • Rehabilitation center

Medical specialties:

  • Pain Medicine

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Emeryville, CA 94608: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Required)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Required)

Willingness to travel:

  • 50% (Required)

Work Location: One location

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