Job description
Our Dental Practice is seeking an energetic, friendly, skilled, hard-working, dedicated and organized Spanish speaking Front Desk Receptionist to join our company. As we continue to grow, we strive to remain adaptable, motivated and responsive to our new employees as we are to our patients.
Ø Open communication policy
Ø 6 paid holidays
Ø 2 personal days
0 Healthcare benefits
Ø Discounted dental work
Ø Monthly bonus potential
Duties and Responsibilities
Ø Greet patients
Ø Register new patients according to established office protocols
Ø Assist patients to complete all necessary forms and documentation
Ø Enter all relevant patient information into our computer systems
Ø Maintain and manage patient records in compliance with privacy and security regulations
Ø Answer and manage incoming calls
Ø Respond and comply to requests for information
Ø Schedule patient appointments
Ø Confirm upcoming appointments and recalls according to office protocol
Ø Arrange patient charts for next day appointments
Ø Fill in cancellations and no-show
Ø Collect and enter in payments from patients at time of treatment
Ø Prepare and mail billing statements
Ø Maintain a professional and clean reception area
We have a set of Lead Principles
Ø Leadership by example
Ø Ethics first
Ø An openness to new ideas
Ø Dedication to excellence
Ø Communication
Qualifications
Ø High school diploma
Ø Excellent customer service and communication skills
Ø Computer knowledge and experience with dental software. Dentrix Ascend experience is preferred.
Ø Ability to work in fast paced, patient-focused environment.
Ø Detail oriented
Ø Organizational skills
Ø Ability to learn and adapt to training
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location
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