Catholic Health Services of Long Island (CHS) is an integrated health care delivery system with some of the region's finest health and human services agencies. CHS includes six hospitals, three skilled nursing facilities, a regional home nursing service, hospice and a multiservice, community-based agency for persons with special needs. Under the sponsorship of the Diocese of Rockville Centre, CHS serves hundreds of thousands of Long Islanders each year, providing care that extends from the beginning of life to helping people live their final years in comfort, grace and dignity.

Position Summary:

Under the direction of the Front desk Supervisor, the Front desk Receptionist is responsible to provide excellent customer service to patient. Check in patients: review patient demographics and insurance, collect patient copayments and past due balances. Prepare work for next day and reconcile completed work daily. The Arrhythmia Center is a high volume physician’s office.

DUTIES/RESPONSIBILITIES:

• Verifies accuracy of patient insurance and demographic information.
• Create patient account in ADS billing system
• Review patient bills for accuracy and completeness, and obtain any missing information.
• Reconcile charges in a timely fashion
• Follow workflow and front desk policies and procedures
• Collect copayments and balances
• Responsible for providing medical records to follow-up team for chart review/audits
• Check eligibility using websites
• Scan charges in Onbase.
• Responsible for all duties are completed accurately, efficiently and timely.
• Responds to requests for information and telephone inquiries from patients, insurance carriers, and outside agencies in a courteous manner.
• Meets productivity standards
• Performs other related duties as requested

POSITION REQUIREMENTS AND QUALIFICATIONS:

Education:

High School diploma or equivalent required.

Skills:

• Ability to communicate effectively verbally and in writing
• Ability to handle more than one task at the same time.
• Ability to communicate effectively with insurance carriers, patients, and co-workers
• Ability to complete assigned tasks under stressful situations.
• Experience without of network billing is preferred

Experience:

• Minimum one year front desk reception experience within a hospital/physician practice setting required; cardiology experience strongly preferred

At Catholic Health Services of Long Island your well-being comes first, with comprehensive compensation and benefits; our offerings go beyond the basics. In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we also offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future.