Job description
To greet guests in a pleasant, professional and efficient manner, process check-ins and check-outs, issues room keys, answers questions, and resolves guest requests.
RESPONSIBILITIES:
1. Set the tone for the guest experience, greet guests in a warm and friendly manner
2. Check-in and check-out guests
3. Resolve guest requests
4. Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions
5. Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner
6. Ability to read, write and communicate effectively in English
7. Performs any other job related duties as assigned.
Job Types: Full-time, Part-time
Pay: $11.00 - $12.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Hotel experience: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: One location
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