Job description

POSITION SUMMARY:

Provide enthusiastic, courteous, and timely to all customers. Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquires, and sorting and distributing mail.

MBI provides professional mental health services to over 3,000 consumers in its mental health programs. It is our goal to embrace, advocate, and empower the minds and lives of men, women, and children. Our highly experienced healthcare professionals provide premium services throughout the DC Metropolitan Area.

RESPONSIBILITIES:

Consistently on time and dressed appropriately. Greet people entering the building cordially, making an effort to learn and use names. Refrain from using cell phones while working in all capacities, i.e. talking, texting, or surfing the internet. Respond immediately to the service needs in a friendly manner . Maintain current knowledge of all MBI Health Service, LLC information. Provide current and accurate knowledge of all MBI Health Services, LLC. Programs. Operated telephone switchboard using proper telephone etiquette at all times. Operate computer, typing various documents. Perform proper closing or opening procedures. Performs minor maintenance duties as needed.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to meet deadlines

• Strong attention to accuracy and detail

• Exceptional organizational skills

• Ability to communicate effectively both in written and verbal.

• Self-motivate, ability to work without direct supervision, must have pleasant disposition and high tolerance level for diverse personality skill in telephone and interpersonal communication etiquette. Skill in computer application.

EDUCATION:

• Some college or higher 1-2 years' experience preferred

• Certification in CPR and basic First Aid (required but can be obtained upon hire)

• FBI background check

STATEMENT OF UNDERSTANDING: I have reviewed with my supervisor and received a copy of this job description. I understand performance appraisals will be based upon the responsibilities and duties described above. I further understand that it is my responsibility to contact my direct supervisor if clarification of any of my responsibilities is required.

MBI Health Services, LLC. SAFETY AND HEALTH STATEMENT

• Safety and health in our organization must be part of every operation. Without question, it is every employee's responsibility at all levels.

• The safety and health of every employee is a high priority. Management accepts responsibility for providing a safe working environment and employees are expected to take responsibility for performing work in accordance with safe standards and practices. Safety and health will only be achieved through teamwork. Everyone must join together in promoting safety and health and taking every reasonable measure to assure safe working conditions and practices in MBI Health Services, LLC.

Job Type: Full-time

Pay: $16.10 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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