Front Desk Receptionist

Full Time
Centennial, CO 80112
Posted
Job description

We are looking to hire a committed front desk receptionist to join our team! In this position, you will be responsible for overseeing the schedule and flow of the office as well as handle any incoming phone calls and take payments. You will also be responsible for helping to make patients feel welcome and relaxed in our waiting area. You are the first and last face they see, so friendliness is a must. We are a fast-paced office and are looking for someone who can adapt quickly and is a team player. This means helping whoever needs it as soon as you can, taking over for another team member when they are busy, and having a positive attitude! Staying calm and kind under pressure is very important. You are always around someone whose opinion matters.

Our office hours are Monday-Thursday 8:00am-6:00pm and Friday 8:00am-5:00pm with lunch from 1:30-3:00pm.

Responsibilities:

  • You will be in charge of all front office functions including patient relations, check-in/check-out, scheduling, answering phones, and occasional insurance work.
  • Help out with starting patients in treatment rooms
  • Responding to patient, clinical, and operational concerns timely and effectively
  • Manage records and information
  • Plan and maintain work facilities
  • Provide administrative assistance to upper management team
  • Perform other office tasks (replenish office supplies, distribute mail, custodial duties, etc.)

Qualifications:

  • Previous experience in administrative services or other related fields
  • Previous experience with customer service
  • Experience with a medical office is preferred
  • Basic health background knowledge to provide accurate information to patients
  • Ability to prioritize and multi-task
  • Ability to work in a fast-paced environment
  • Strong organizational skills
  • Deadline and detail-oriented
  • Strong communication qualities

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Centennial, CO 80112: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your ideal work environment?

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

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