Front Desk Receptionist

Full Time
West Sacramento, CA 95605
Posted
Job description
Overview:
Who We Are


The Raley’s Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley’s, Bel Air, Nob Hill Foods, Raley’s O-N-E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market. In addition, The Raley’s Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet.


Today, the Raley’s, Bel Air Markets, Nob Hill Foods and Raley’s O-N-E Market banners carry on Tom’s legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley’s a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service.

Responsibilities:
What You Will Do

We are looking for a Front Desk Receptionist to provide an unforgettable experience to our guests, vendors, and team members. This quick-stepped and resourceful team member will be on their toes throughout the day, greeting and engaging with team members and guests, checking-in guests, preparing beverages, answering multi-line phones, auditing CCTV and POS cameras, and assisting team members with inquiries and concerns. If you are friendly, flexible, and love taking initiative we would love for you to apply.

How You Will Make A Difference

You are the first face people see when they step into the Raley's Support Center!
Your kind demeanor and positive attitude will set the tone for others who walk into the building, whether it's their first time or their 1000th time.

Who Are You?
  • You an create and maintain positive relationships with team members, vendors and guests.
  • You can maintain the cleanliness of the front desk and organization of workspace.
  • You can answer high call volumes in an energetic, personable, and professional manner.
  • You demonstrate the ability to juggle multiple phone lines at one time.
  • You can screen for COVID-19 symptoms and enforce Raley’s COVID-19 safety protocols; monitor and enforce social distancing in high-use zones.
  • You can assist management in daily operations.
  • You can log and distribute badges and maintain the safety and security of the building.


How you align with our FAMILY values:


Fearless:
You are not afraid to challenge the status quo.
Accountable: You catch the smallest details, so nothing slips through the cracks.
Memorable: You are energized about creating moments that people will never forget.
Inspiring: You are not afraid to THINK BIG!
Learning: You embrace failure and “fail forward.”
You: You are outgoing, friendly, have a passion for flavor and enjoy helping people.
Qualifications:
Must Haves
  • High school Diploma or G.E.D
  • Ability to multitask in a fast pace environment while being inspired to serve others with care and attentiveness.
  • Knowledge of FedEx, UPS and mailroom services.
  • Strong communications skills.
  • Knowledge of MS office applications including Outlook, Excel, Word and PowerPoint.
  • You have the drive and dedication to hit the ground running.
  • Uses sound judgment and problem resolution skills, often makes decisions in supervisor’s absence.
  • Must be willing to be on-site in the West Sacramento office Monday-Friday

Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada.

For Internal Candidates:
  • No disciplinary action during the past 6 months.
  • Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
  • You must upload a resume and answer all application questions.

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