Job description

Front Office Assistant II
Reports to
Director of Operations

Job purpose

Beatrice Mayes Institute is seeking a personable, detail oriented and organized Front Desk Clerk to perform a variety of administrative and clerical tasks.

Duties and responsibilities

• Generate written communication that will go out to parents, faculty and staff
• Greet and assist all visitors in an inviting and positive manner
• Check in all visitors using the verification process and Raptorware application; ensure all guest have a visitor’s badge and are directed to their destination
• Sign students in and out, keeping a detailed log daily using PikmyKid application
• Answer phone calls, check voicemail, take messages, emailing or forwarding to the appropriate faculty/staff member
• Manage the parcel and mail pick up and delivery system by sorting mail and packages; notifying the appropriate faculty/ staff member
• Maintain the general office filing system
• Maintain a neat and organized reception are neat
• Responsible for creating and executing Purchase Orders
• Other duties as assigned

Qualifications

• Associate degree in Business preferred. High School diploma or equivalent required.
• Minimum of 1 year of experience in an administrative assistant and customer service related role required; preferably in a school environment.
• Bilingual preferred
• Excellent customer service skills. Ability to be calm under pressure, especially in difficult conversations with parents and staff.
• Strong communication and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results.
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Team player mentality
• Excellent organizational, verbal, and written communication skills
• Excellent computer skills, including but not limited to intermediate level knowledge of Microsoft Word, Microsoft PowerPoint, Microsoft Excel; Google Drive, Google Docs, and Google Sheets
• Desire to continuously learn and increase effectiveness as a professional

Job Type: Full-time

Pay: $26,000.00 - $35,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All visitors and employees required to wear masks when moving through the buildings.

Ability to commute/relocate:

• Houston, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Office: 1 year (Required)

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.