Front Office Assistant

Full Time
Anchorage, AK 99508
Posted
Job description
  • Job Number:521979
  • Classification:Administrative Generalist 2
  • Grade:Grade 75
  • Work type:On Campus, Staff Full-time
  • Administrative Unit:University of Alaska Anchorage
  • School/Business unit:UAA College of Health
  • Location:Anchorage
  • Categories: Administrative/Personnel, Office/Clerical

Position Summary:

The School of Nursing is seeking applications for a Front Office Assistant. This position requires a dynamic, organized and focused individual to work closely with the School of Nursing Staff, as well as current and potential nursing students.

Duties:

10Other duties as assigned; this position will be available to support other functions and duties as needed.Essential
15Serve as building manager for the Health Sciences Building (HSB). Maintain office keys; open/close offices. Schedule rooms in HSB, assist with facilitation of room set up for events and with event coordination; maintain conference room facilities. Receive and deliver materials and equipment.Essential
25Provide administrative support for academic and student support staff. Print student and new hires badges. Maintain inventory of updated program information sheets, correspondence, brochures, etc. for prospective students. Refer and assist with schedules for pre-nursing student advisors. Use tools such as Banner, Seawolf Tracks, and SON internal databases to assist students with information and scheduling; use computer scheduling programs. Maintain confidentiality of student records. May train and/or lead student employees.Essential
50Serve as initial point of contact for students and the public contacting SON. Open, distribute and answer departmental email. Answer incoming calls, respond to general requests for information regarding nursing programs. Open and distribute incoming mail, including other HSB departmental occupants. Greet and provide assistance to walk-in students seeking program information. Maintain understanding of complex programs and processes within SON to provide accurate information to students and the public. Uses initiative to identify problems and suggest solutions.Essential
Knowledge, Skills, Abilities:
Knowledge of computer operations including basic office software, spreadsheets, databases, Banner, and scheduling programs; ability to learn computer programs of intermediate difficulty.
Demonstrated knowledge of general business office procedures and machines (copier, fax, multi-line phone). Excellent verbal, telephone, electronic, and written communication skills. Demonstrated customer service experience. Ability to work with multi-cultural student population. Strong organizational and time management skills. Ability to exercise considerable discretion, confidentiality, and independent judgment. Ability to work independently under general supervision and prioritize tasks. Demonstrated experience with a variety of file management systems.

Typical Experience:
One year of previous administrative support experience.

Required Education or Training:

High School graduation and one-year office/administrative experience, or an equivalent combination of training and experience.

Some post-secondary education is preferred.



Salary Information:

This is a full-time, 12-month, non-exempt staff position complete with both a competitive salary and full employee benefits package. New hires will be placed on the UA staff salary schedule, Grade 75, based on education and experience.



Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.

This position is physically located in Anchorage, Alaska. Incumbent will be required to work at the Anchorage campus. This is not a remote position.

The review process for applications will begin on December 7, 2022, and continue until the position is closed.


Summary of School of Nursing:
As a partner in shaping health care in Alaska, the University of Alaska Anchorage School of Nursing (SON) educates students for current and future roles in local, state, national, and worldwide arenas, as well as for productive citizenship, personal growth, and professional nursing practice.

The SON offers undergraduate degrees of Associate of Applied Science (AAS) in nursing, Bachelor of Science (BS) in nursing science, RN- BS, as well as graduate level nursing degrees in several specialty tracks: Family Nurse Practitioner, Psychiatric Mental Health Nurse Practitioner-Family and Nurse Leadership and Education. UAA School of Nursing seeks innovative, energetic professionals to contribute to our nursing education programs which include those delivered via distance to sites throughout the state.

Position Summary:
The position will serve as the first point of contact for students and public contacting the School of Nursing. The incumbent will provide administrative support for academic and student support staff as well as serve as the building manager for the Health Sciences Building.

  • To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Betty Hernandez, HR Coordinator, College of Health, at bahernandez@alaska.edu or (907) 786-0902


Advertised: 11 Nov 2022 Alaskan Standard Time
Applications close:

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