Job description

Are you ready for an exciting career in a top-notch Private Dental Office?

Our awesome team is interviewing for a Front Desk Receptionist to manage our reception area. We provide a culture of friendly professionalism and integrity, and value a "can-do" winning attitude. You will act as the ‘face’ of our company and ensure patients receive a heartwarming welcome. You will also coordinate all front desk activities including: calls, scheduling, accepting payments, and finalizing payment options for treatment. As a Front Desk Receptionist, you should combine a pleasant personality with a dynamic professional attitude as the first face of our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure professional and friendly service to our patients. This position requires a positive attitude, excellent time management skills and an eye for detail. The ideal candidate will be tidy, have prior customer service experience at least 5 years, be computer literate and be able to multi-task with ease.

Responsibilities:

• Answer the telephone with friendly professionalism and etiquette
• Update patients records
• Schedule patients including follow up appointments
• Exceptional organizational skills
• Problem-solving skills
• Ensure front desk is tidy and has all necessary stationery and materials (e.g. pens, forms and informative leaflets)
• Hands on experience with office machines (e.g. fax machines and printers)
• Verify methods of payment and collect payments
• Proficiency in English (oral and written) Bilingual Preferred

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Dental insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Roswell, GA 30075: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• dental terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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