Community Outreach Coordinator/Patient Recruiting Advocate

Job Description:

ERG is the largest independent clinical research site services company focused on special populations and is the market leader in CNS. At our clinical trial sites, we conduct in-patient and out-patient phase I-IV clinical research studies. Our mission is to provide the highest quality execution of clinical trials in all clinical research phases aimed at helping sponsor companies to get their life saving or life enhancing drugs to market as quickly and safely as possible.

The Community Outreach Coordinator will be responsible for developing and executing outreach and engagement strategies to grow Site’s recruitment efforts. It is expected that they will identify and cultivate new opportunities for partnerships and liaise with existing program partners. This position will require extensive time outside of the office. The Patient Advocate will also contribute to all aspects of communications and reporting on site recruitment efforts. A solutions-oriented attitude is essential to the success of this position.

Responsibilities:

Community Engagement:

• Assist the Site in the facilitation of the recruitment process including identifying referral sources, clinical trial participants, and community partnerships
• Become proficient in the functionality of CTMS as it relates to Site’s patient database and gain a full understanding of how new/existing patient information should be captured and updated;
• Assist Site in developing and updating timelines for recruitment development projects.
• Track the progress of these projects to provide metrics and measurement against established benchmarks.
• Maintain database / tracking tools which follow business development operations as well as other elements pertinent to business development Essential Functions and percent of time (cont'd):
• Assist and maintain data tracking entries into designated tracking systems and tools in accordance with project requirements
• Assist Managers with periodic report generation and review

Outreach development:

• Develop and further relationships with community organizations including those supporting patients and minorities to raise awareness of clinical trials.
• Organize and attend quarterly events with community groups and site to facilitate communication.

Skills and Qualifications:

• Bachelor's degree preferred; 3+ years of experience in sales, marketing, communications, or outreach activities.
• Proven organizational ability and strong attention to detail.
• Familiar with Microsoft Office (MSWord, PowerPoint, Excel, Publisher, Outlook, etc.) project management software and website development
• Demonstrates decision-making and problem-solving skills
• Excellent project management skills including the ability to work on many projects simultaneously while meeting deadlines
• Excellent time-management skills communication and interpersonal skills (written and oral)
• Prior experience in Memory loss, Alzheimer's and Dementia clinical research; patient recruitment experience preferred
• Excellent persuasive/marketing skills, well-developed interpersonal skills and the ability to work well independently.
• Must be professional, possess a high degree of urgency and self-motivation, and have a strong work ethic