Full-Stack Web Developer (Remote)

About IHI

The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For over 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. IHI generates optimism, harvests fresh ideas, and supports anyone, anywhere who wants to profoundly change health and health care for the better. Learn more at ihi.org.

Position Summary:

IHI is seeking a well-rounded full-stack web developer who can contribute to solutions on the front or back end, as needed. Reporting to and collaborating with the IT Digital/Web Lead, this role will help maintain existing applications and services while also being a primary contributor to IHI's next generation Website and digital customer experience solutions. Strong knowledge of the latest iterations of HTML, CSS, Javascript/Typescript, SQL and PHP is assumed. The specific technologies you'll be working with are evolving but will include: Drupal 9/10, modern frontend frameworks, enterprise-level Web applications, APIs, cloud native technologies, digital marketing tools (seo/analytics/marketing automation) & related services.

This role will also work closely with the rest of the IHI team, contractors, and business partners to ensure any proposed solutions meet industry best practices. This developer might also be called upon to analyze business, marketing and technical issues: clarifying requirements and suggesting results-oriented solution options that are creative, pragmatic, performant, scalable, secure, and maintainable. As such, familiarity with digital marketing strategies and modern development approaches such as MACH architecture, Jamstack, PWAs, Serverless, Headless, etc is a plus.

Please be sure to include a portfolio of previous work or code in your application.

Contribute your passion and technical expertise to the noble cause of IHI's mission - to improve health and health care for people around the world.

Position Responsibilities:

• Assist in developing and supporting all IHI's digital properties and related services as needed, including: websites, web applications, mobile apps, live & virtual educational events, email, social media channels and more
• Ability to troubleshoot, test, and maintain Web applications and related services
• Responsibly develop any new solutions with flexibility, legibility, consistency, scalability, security, performance, and ease of maintenance in mind
• Share ideas for strengthening IHI's mission, business, production workflows, customer experiences, technology stack, etc.
• Stay abreast of and utilize current industry best practices, web technologies, and development techniques
• Communicate effectively with staff across depts w/ varying levels of technical expertise
• Employ standard testing approaches to ensure deliverables are free of common errors
• Use team project management tools and processes to manage work in a transparent, timely and efficient manner
• Collaborate effectively with the IT Digital/Web Lead, marketing, business teams, contractors, and vendors in alignment with IT strategy and organizational objectives

Position Knowledge, Skills and Abilities:

• Advanced knowledge of Web fundamentals, including the latest versions of HTML, CSS, Javascript/Typescript, SQL and PHP
• Experience using best practice Web application design and development approaches
• Experience integrating popular Web applications, frameworks, and services
• Knowledge of application performance and scalability issues
• Knowledge of databases and SQL
• Experience using APIs in SOAP, REST, and/or GraphQL
• Able to use Git code repositories effectively
• Work with Drupal 8/9 or Acquia DXP
• Experience that's a plus (but can be trained):
  • Marketing automation and related solutions
  • SEO, tag managers, analytics and reporting
  • Automated testing tools and techniques
  • PWA, Headless, Serverless, Jamstack approaches
  • Serverless or other cloud native technologies
  • Ecommerce / payment solutions
  • Familiarity with software development life cycle and related models

Position Qualifications:

• Minimum of 4 years of full-stack Web development experience
• Experience using popular open source languages such as PHP (or Python) and Javascript / Typescript
• Experience using popular JS libraries and frameworks such as Node, ES6, Web Components, Svelte, Vue and/or others
• Experience producing successful mobile-first Responsive Web Designs and/or Progressive Web Applications
• Previous work / code samples which demonstrate your skills & experience
• Excellent interpersonal, communication and team-collaboration skills
• Ability to work well under pressure and work on multiple projects concurrently
• Ability to speak, write, and communicate effectively in grammatical English
• Ability to work well with global team members/suppliers
• Ability to work independently with minimal supervision
• Strong attention to details and deadlines

At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, FSA plans, matching 401k contributions, discounted MBTA passes, tuition reimbursement, a personal development allowance to support what matters to you, a professional development allowance to support continued learning, respect for personal commitments and flexibility to manage them, generous time off including vacation time, a paid week off between Christmas and New Year's Day, wellness and wellbeing time, and other special programs to support employee wellbeing.

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know.