Job description

JOB SUMMARY:

As a teller for Bank of the West you are expected to perform your job functions with limited supervision. While performing your job you are required to: follow all Bank of the West policies and procedures; use good judgment to make decisions and solve problems. You are in a position to provide quality service for each customer who conducts business with you in person or via phone. You are expected to meet the needs of your customer in an efficient, accurate, confidential and service oriented manner. A teller’s three main job responsibilities are: deliver quality customer service, perform all transactions accurately and efficiently, and balance your cash drawer.

PRIMARY JOB FUNCTIONS:

• Provide excellent customer service to lobby customers, drive-thru customer, and via incoming phone calls
• Balance cash drawer (with no outages-per Teller Policy)
• Accurately process customer transactions
• Cash checks following Bank of the West policy
• Process US Savings Bonds redemptions
• Selling and cashing of Cashier checks
• Assist Lobby Services in processing inbound phone calls
• Other duties as assigned

OTHER JOB FUNCTIONS (as needed):

• Processing of CTR forms that are to be forwarded to BSA Department
• Answering phones
• Cross-selling of services and products to customers
• Balance ATM weekly

JOB REQUIREMENTS:

• Basic computer skills, preferably Windows experience
• Good verbal communication skills, including telephone skills
• Bilingual a plus but not required
• Previous banking experience in a teller role
• Ability to multi-task duties

HOURS:

Teller positions are generally on a schedule rotation basis; being 7am-4pm, or 9am-6pm, with an alternating Saturday 7:40am-12pm (closing at noon).

GENERAL WORKING CONDITIONS:

While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 10 pounds. The work environment requires appropriate interaction with others.

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• North Richland Hills, TX 76180: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 1 year (Required)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.