Job description
Functional Analyst | Lourdes University | Sylvania, OH
At our partner institution at Lourdes University
Dynamic Campus is seeking an individual with hands on experience working in one or more higher education offices, such as admissions, financial aid, HR, advancement, etc. Having held a “Power User” type position is a plus. The role of the Functional Analyst is to work closely with functional office leadership and users as a liaison for our technical teams. The position is fulltime at our client site, Lourdes University, in Sylvania Ohio.
The Functional Analyst will work directly with end users to identify opportunities, resolve problems, and determine best practice solutions for business processes. The selected candidate will be supported by, and work closely with, our team of highly skilled professionals that are experienced in providing technical solutions to our Higher Education clients.
Hours of operation are, Monday - Friday, 8:00 am - 5:00 pm, hours may vary.
Responsibilities:
- Acts as primary client contact (Trusted Advisor) for all functional offices.
- Support daily operational tasks.
- Perform necessary functional testing to ensure the success of upgrades and solutions.
- Consult with functional leadership, and end users, to gather needs and requirements.
- Prepare test procedures to be used by functional departments.
- Collaborate with Project Managers in setting and adhering to timelines and schedules.
- Develop and maintain detailed written user guides and documentation.
- Develop, coordinate, and conduct end-user training
Requirements:
- Hands on experience supporting one or more higher education offices, such as admissions, financial aid, HR, advancement, etc.
- Bachelor's degree from a four-year college or university or at least five years related experience and/or training
- Strong communications and organizational skills
- Knowledge of Anthology ERP/SIS.
- Strong customer centric skillset
- Must be able to sit and stand for hours at a time
- Must be able to have a flexible schedule
- Must be able to lift 50 lbs.
Preferred Qualifications:
- Experience with Slate CRM
- Experience in providing technical (Power User) support in a higher education institution.
- Project Management experience.
Dynamic Campus is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
Proof of COVID vaccination and/or compliances
with campuses COVID prevention protocols must be followed.
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.