Job description

PLEASE DO NOT CONTACT THE LOCATION TO INQUIRE ABOUT THE POSTING. THE HR DEPT WILL REVIEW ALL APPLICATIONS AND WILL CONTACT APPLICANTS DIRECTLY VIA INDEED IF THEY MEET POSITION REQUIREMENTS.

About Us:

Pacific Fuel & Auto Service, Inc is a Valero Branded Gas Station serving the community of Elk Grove, California. We are family owned business and part of larger network of gas stations operating in San Mateo and Sacramento Counties. As small business owners with over 20 years of experience in the industry, we have worked tirelessly to build a reputation of excellence and pride ourselves on providing top-notch customer service, along with a positive fueling/shopping experience for our customers.

Job Description

We are looking for a talented and hard-working Gas Station Customer Service Attendant to join our Elk Grove, California team. Primary responsibilities include (but are not limited to):

· Greet customers when entering or leaving establishment and provide excellent customer service experience.

· Answer phone calls, assist callers and take messages for manager, when necessary

· Handle cash, debit or credit fuel or merchandise transactions

· Issue change, receipts, refunds, or tickets

· Redeem gift cards and coupons

· Maintaining cash in drawers at the beginning and end of shifts to ensure that amounts are correct and there is no shortage according to end of shift reports

· Promote specials and items on sale inside the mini mart

· Resolve customer complaints in a customer service-oriented manner

· Keep store, coffee, food and checkout areas clean, stocked and tidy

· Maintain outside station property clean of debris and spills

· Notify Manager of any gas spills, accidents or incidents.

· Keep a record of accidents and incidents along with customer witness statements

· Rotate Stock and remove expired items from shelves and coolers

· Process returns and check to see if items are damaged

· Verify ID to confirm age 21+ when tobacco items are purchased

· Report all power outages, inoperable pumps, cooler, beverage machines, ATM equipment to General Manager

· Report to work as scheduled and on time in mandatory uniform. Shirts and a name tag will be provided.

Requirements:

Our Ideal Candidate would possess these traits and skills:

· Someone who is honest, ethical and has integrity (Most important trail on this list)

· Basic Math and Ability to Count Cash Accurately and Effectively

· Interpersonal Communication/Written and Verbal Communication

· Customer Service Etiquette and Dispute Resolution Skills

· Dependable, Punctual, Flexible and Friendly

· Attention to Detail

· Team player (completes all work during assigned shift and is always willing to assist colleagues when needed)

Preferred Qualifications

· Someone with proven Customer Service experience

· Previous Gas Station experience

· Previous experience using Point of Sale (POS) systems

Other Conditions for Employment

· Must provide proof that he/she is authorized to work in the US

· Must consent and pass a background check prior to start date

· Reference checks of prior employers will be performed at the discretion of the manager

· Must have reliable transportation to get to/from work

· Must feel comfortable with working alone on their shift at assigned location

Physical Demands/Requirements for Position

Employees must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue. This position requires constant movement and use of limbs, as well as standing for long periods of time (for longer than 4 hours); this position requires good manual dexterity, coordination and stamina, as well as the ability to lift and carry objects and merchandise (up to 50lbs).

Why work with us?

We have a team approach that is focused on "our" success in achieving a great work environment and a positive experience for our customers. Our goal is for every team member to come to the conclusion: "this is the best job I've ever had" (and many do). As part of that, Pacific Fuel & Auto Service, Inc. offers a room for growth, family-feel environment, a supportive manager and excellent team dynamics.

Additional Job Information

· Job Type: Part-time

· Salary: $16.00/hourly. Pay may depend on skills, qualifications and experience

· Shifts Available (8-hours): Morning to Afternoon & Afternoon to Evening

· Working Days: In order to be considered, candidates must be willing and flexible to work weekdays and weekends, based on operational needs

· Position Reports to: Store Manager

· Advancement Opportunities: Room for Growth is highly supported and encouraged within our organization and opportunities for advancement as head cashier, assistant manager and even as a manager for hard working, reliable employees are possible at any of our locations.

Job Type: Part-time

Pay: $16.00 per hour

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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