Position Summary

The General Clerk III-Order Clerk position is primarily responsible for the smooth and efficient ordering of parts, materials, and supplies. Orders are placed through a variety of methods to include; in person, telephone, email, fax, and inventory replenishment such as bin stock materials. Work is performed under general supervision according to established guidelines and procedures.

Duties and Responsibilities

• Receive and promptly process signed purchase requests from mechanics and supervisors.
• Verifies purchase requests for completeness and accuracy.
• Regularly contact vendors for pricing quotes of materials or parts.
• Place order through multiple vendors for materials or parts.
• Input data into computerized databases such as Maximo & Deltek.
• Update orders regularly in computerized databases.
• Build purchase orders within Deltek and issue purchase orders to vendors for requested materials and parts.
• Keep mechanics and supervisors updated on estimated delivery dates and status of orders.
• Follow up on orders.
• Help resolve issues when received materials do not match what was ordered.
• Support supply and accounting departments as necessary to ensure efficiency of work.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material to ensure accurate maintenance of files and ease of retrieval.
• Greet vendors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work.

Requirements

• Effective oral and written communication skills.

• Effective technical, interpersonal, organizational and telephone etiquette skills.
• Considerable knowledge of office practices, procedures, equipment, and standard clerical techniques.
• Some knowledge of ordering methods, techniques, and practices.
• Some knowledge of building maintenance needs and service requirements.
• Some knowledge of the practices, methods, materials, and equipment of the building trades.
• Present professional appearance and demeanor.

• Type; operate a personal computer, with emphasis on accuracy, mental alertness, and neatness.
• Maintain confidentiality of information related to EMI Services, our customers, vendors and employees.
• Be adaptable and flexible in work situations. Establish priorities to ensure completion of tasks in a timely manner.

• Understand and adhere to policies and procedures as set by EMI Services.
• Promote and maintain a positive image of EMI Services to our customers, vendors, employees, and the community.
• Polite, professional, and courteous to others. Demonstrate a cooperative and positive attitude.
• Inform the Operations Manager of all pertinent problems, irregularities, and other important information within area of responsibility.
• Adhere to safety policies and procedures to include proper use of personal protective equipment.

Education and/or Experience

EDUCATION: High School Diploma, GED or equivalent. Each complete year of accredited college education in a related field may be substituted for the equivalent number of years of required experience.

EXPERIENCE: Must have 2-3 years as an Order Clerk or General Clerk III or related position such as formal vocational/technical training in office work.

Certificates, Licenses, Registrations

Valid driver’s license is required.

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Benefits

What We Do

EMI is an industry-leading provider of DOD base operation support services, facilities maintenance, logistics, and IT support. EMI consistently delivers cost-saving through best value innovations and quality service that exceeds our clients’ expectations.

What Sets Us Apart

The Right Partner: EMI has grown by gaining our customers’ trust and our employees’ loyalty. We’ve successfully performed over 60 service contracts, and we understand the unique challenges facing today’s military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry.

The Right Team: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners.

The Right Approach: EMI brings vast expertise and proven solutions to augment our clients’ operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution.

• Generous benefits package consistent with Collective Bargaining Agreement
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources