Job description

"I just want to help people." Everyone says they want to help people. We are looking for the select few that are willing to put in the time, effort, energy, and go the extra mile for their client's health and wellness. Winning the fight against obesity has never been more important and we are looking for high energy, committed and results-focused professionals dedicated to the mission.

We are not for everyone. If you are looking to make an actual impact, be challenged individually, and be firmly positioned on the cutting edge of the fitness industry, read on.

Our community’s culture is unmatched in the fitness industry and is based on a select set of core values that we consider essential for each of our staff members. Our coaches will embody these core values with each and every group session, and in every client-coach interaction.

Most importantly, a Manager at The Camp must possess an inherent desire to push and inspire clients toward their fitness goals. If you identify with what you have read above, are willing to push and be pushed, and have a desire to inspire clients on a daily basis, you are encouraged to apply. If not, we are not for you.

What we do:

Our company specializes in 30-45-minute, high intensity group personal training sessions with included nutrition in a high-energy and results-orientated environment. Each session has a coach and focuses on effective, and efficient workouts. Our client's goals are our goals, and our culture validates this focus.

Requirements:

The Camp's General Manager is responsible for the daily operations of The Camp, with a focus on membership sales, client retention, customer service, staff management, and the overall profitability of the location.

• Monitor and manage staff to include training, scheduling, disciplining, team building, etc.
• Track, monitor and submit payroll inquiries

• Professionally present company programs and products to guests and prospects

• Set daily appointments and conduct follow ups with clients, prospects and leads (80 Contacts per shift)

• Maintain high membership, merchandise sales and convert leads to clients

• Meet and exceed all sales quotas

• Track and monitor sales reports

• Develop and implement client retention methods

• Monitor inquiries and entries into company systems

• Complete administrative work consistently and accurately

• Assist and direct guests and members with high energy and enthusiasm

• Handle member service issues in a polite and in a timely manner

• Build positive relationships and good rapport with members and staff.

• Maintain professional work related activity on social media outlets

• Challenge and develop staff/team in place

• Hold Weekly & Monthly Team Meetings to expand knowledge/updates on events, memberships, programs, etc..

• Audit memberships, challenges and other billing to ensure billed correctly

• Other duties as assigned.

• Customer Service

• Ability to handle internal/external customer questions, concerns and complaints effectively, and communicates positively. Consistently maintains a pleasant, approachable, and professional image

An updated cover letter is REQUIRED for this job posting. Please do not apply without a cover letter explaining how you feel you would be an excellent fit to our team along with how you align with the mission. We look forward to hearing from you!

Work Remotely

• No

Job Type: Full-time

Pay: $40,000.00 - $66,469.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Have you directly managed a team of 5 or more team members before? Please elaborate.
• What is the best method of accountability for your team to hit monthly goals?
• Are you available to work between 4:30AM-1PM and/or 1PM-8:30PM based on production needs?
• Do you have "B2C(Business-to-Customer)" related sales experience? i.e. Sales directly with a customer..

Experience:

• Supervising Experience: 1 year (Preferred)

Language:

• Spanish (Required)

License/Certification:

• Nationally Accredited Training Certification? (Preferred)

Work Location: In person

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