Do you love helping people through difficult situations?Then don’t miss your chance to join our Franchise as a new General Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!As a valued SERVPRO ® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Summary:
Ensure annual divisional initiatives that align with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO® franchise procedures and processes. Supervise, monitor, and communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.

Primary Responsibilities:

• Coordinate with division managers to create an annual business plan with goals
• Oversee the management of the Marketing, Production, Construction Services, and Office Divisions
• Direct franchise operations during storm and large loss events
• Conduct Managers’ Meeting
• Report to and update the franchise owner, as needed, or required
• Continue professional and personal development of leadership, management, and teambuilding, skills
• Network and build relationships with key accounts and centers of influence (COIs) to ensure client satisfaction
• Work with division managers to ensure an exceptional customer experience
• Assist division managers with planning for and meeting staffing needs
• Assist division mangers with recruiting, hiring, training, and retaining employees
• Coach and mentor division managers
• Confirm with human resources that documentation requirements are met
• Develop annual company budget
• Confirm with the accounting clerk that the monthly/quarterly financial statements are shared with the CPA of record
• Ensure the company complies with federal, state, and local regulations
• Ensure adequate insurance coverages
• Other tasks/duties as required by employer

Position Requirements:

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 10+ year of management and/or supervisory experience
• At least 5 years of industry experience
• Some travel would be required
• IICRC certification is preferred

Benefits:

• 401(k)
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Accident Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Paid Time Off
• Paid holidays

Compensation:

$100,000-$300,000 per year.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.