Job description
Smoothie King
AN INDEPENDENT FRANCHISEE OF SMOOTHIE KING FRANCHISES, INC.
General Manager Job Description
Location
9102 West Sam Houston Pkwy N, Suite 200 Houston texas 77064
10959 Farm to Market 1960 Rd W Suite A, Houston, TX 77070
Reports to
Franchisee
Job Purpose
Contributes to Smoothie King’s success by leading his/her team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance with Smoothie King's core values. The General Manager is involved in all areas of store operations which include:
Leading and developing of their team
Ensuring an exceptional Guest experience
Providing a high-quality product
Maximizing sales performance
Driving profitability while maintaining a fun and welcoming atmosphere
Duties and Responsibilities
Experience Requirements
Guest Service experience in a restaurant or retail environment 3 Years
Supervision 1 Year
Essential Job Functions
Demonstrated experience building community relationships
Ability to communicate clearly and concisely both orally and in written
Ability to manage store operations independently
Ability to manage effectively in a fast-paced environment
Ability to manage resources to ensure established service levels are maintained at all times
Exception Interpersonal Skills
Knowledge of guest service techniques
Knowledge of supervisory practices and procedures
Organization and planning skills
Strong problem-solving skills
Team-building skills
Strong leadership skills with the ability to coach and mentor others
Ability to plan and organize workload
Ability to handle confidential and sensitive information
Available to work a flexible schedule including nights and weekends
Ability to tolerate exposure to a wide variety of fresh, dried, and/or frozen products, and powdered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, grains and spices without posing a direct threat to personal health and safety
Ability to follow procedures and willing to comply with dress code requirements
Ability to keep the store clean and follow food safety regulations
Ability to operate a blender and POS cashier system
Ability to move boxes, weighing up to 55 lbs throughout the store
Ability to position self to bend, reach and scoop through assigned shifts
Responsible for making sure the store opens at 6:00 am and closes on time.
Pay Compensation
Training pay
$10 - $11 / per hour
After training pay
$11.50 - $15 / per hour
One-Time 4 Months job retention bonus: to be discussed.
Overtime is encouraged if needed.
Work Includes
- Mornings
- Evenings
- Weekends
Paid Training:
- Yes
Pay frequency:
- Bi-weekly
Management:
- Ops Manager
Employees working per shift:
- 2 or fewer
Typical work time: 6am- 9pm
Job Types: Full-time, Part-time
Pay: $11.00 - $15.00 per hour
Benefits:
- Employee discount
- Paid training
Experience level:
- 1 year
Restaurant type:
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant Experience: 2 years (Required)
License/Certification:
- Driver's License (Required)
- Food Manager Certification (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
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