Job description

DND GROUPS the largest DQ franchise in Pacific Northwest is looking for growth minded people to join our fast-growing multi brand, multi state company.

JOB RESPOSIBILITY

• Develop the restaurant’s business plan by working with the owner and ADQ Business Consultants, field staff or territory operator.
• Manage restaurant profit & loss to optimize sales and profit, analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, and ensuring that cash control/security procedures are followed. Prepare financial and sales forecasts and budgets, review financial reports regularly for variances, establish and monitor financial controls.
• Develop and implement strategies to increase average meal checks and frequency of Fan visits.
• Accomplish store objectives by hiring, training, coaching and developing the store management team and hourly crew members to build a highly skilled and productive team.
• Ensure thorough training and new hire orientations take place; clearly communicate job expectations; monitor each employee and manager’s performance and job contributions, provide ongoing and helpful feedback against expectations.
• Responsible for effective scheduling and ensuring that the restaurant is properly staffed to drive sales volumes. Prepare crew members’ schedules and approve schedules completed by assistant managers to meet staffing requirements for different day parts and different seasonal demands, and to meet established labor goals.
• Conduct formal employee performance appraisals to assess and review job contributions.
• Role model and enforce policies and procedures.
• Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency.

QUALIFICATION

• Minimum 3-5 years of restaurant management experience, with responsibility for restaurant profit and loss, required. Previous quick service restaurant experience strongly preferred.
• High School diploma or equivalent required.
• Proven track record of effectively managing COGS and labor.
• ServSafe® certified or approved equivalent. Skills/Competencies Needed.
• Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer.
• Trainer and coach - ability to be a strong trainer and coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other.
• Management skills - excellent track record of coaching and developing employees and effectively resolving employee relations issues. Ability to motivate and retain a strong team, and set a positive and upbeat store environment.
• Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to set clear goals for the business and actively work to achieve and exceed these goals.
• Technical - proficiency with computers and with Point of Sale systems.
• Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ and OJ standards in all you do.
• Integrity-does the right thing even when no one is looking, honest, earns trust of others.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Health insurance

Experience level:

• 2 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Moses Lake, WA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Quick Service: 1 year (Required)
• Restaurant: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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