General Manager - The Southern Gentleman
Full Time
Atlanta, GA 30305
Posted
Job description
General Manager
The Southern Gentleman
Brand Description
The Southern Gentleman is a Southern-inspired gastropub in The Shops Buckhead Atlanta. The concept celebrates every aspect of what it means to be from the South with a fresh, modern take on traditional dishes made with locally sourced ingredients. The bar program explores the artistry and history of classic Southern cocktails—everything from barrel-aged cocktails to bottled libations to adult beverages on tap, along with New World wines and craft beers and the “perfect” mint julep.
Benefits
As a manager some of the benefits you can enjoy are:
- 50% off room rates at the Monte Vista Boutique Hotel in Black Mountain, NC.
- Medical, dental, vision, life, and short-term disability starting the 1st day of the month following start date
- Quarterly bonus for upper-level management
- Referral bonus for bringing your friends on board
- Development and growth opportunities.
- Monthly dining spend allowance at all of our concepts ($100 - $200 depending on position)
Responsibilities
The General Manager oversees the overall function of the restaurant and manages employees and food and beverage service activities in accordance with company guidelines regarding operating procedures, sales, profitability, and guest and employee relations. He/she is responsible for leading other managers and team members to build and increase sales over the previous year's sales and maintain profitability while ensuring employee and guest satisfaction.
The General Manager must perform duties in compliance with all applicable sanitation, health, alcohol service and personal hygiene standards. He/she is responsible for the appropriate use of restaurant supplies and equipment to minimize loss, waste, and fraud. Duties include:
The General Manager oversees the overall function of the restaurant and manages employees and food and beverage service activities in accordance with company guidelines regarding operating procedures, sales, profitability, and guest and employee relations. He/she is responsible for leading other managers and team members to build and increase sales over the previous year's sales and maintain profitability while ensuring employee and guest satisfaction.
The General Manager must perform duties in compliance with all applicable sanitation, health, alcohol service and personal hygiene standards. He/she is responsible for the appropriate use of restaurant supplies and equipment to minimize loss, waste, and fraud. Duties include:
- Generate outside sales through event planning, local business outreach, special events, and concierge programs
- Manage the hiring of team members
- Maintain and upkeep all payroll, LMS, and employee lifecycle software and procedures.
- Manage the entry of vendor invoices, product check-ins, and all daily cash handling throughout the shift.
- Follows up as appropriate with employees or guests regarding reported complaints, problems and concerns.
- Provides leadership for problem resolution to facilitate improved working relationships.
- Addresses complaints and resolves problems in a timely and effective manner.
- Must be able to work in an environment free of direct daily supervision, must be a self-starter, organized, and multi-task oriented.
- Must be able to plan, assign, and direct work.
- Must possess strong analytical and problem-solving skills to include collecting and analyzing data resulting in fiscally responsible decisions.
- Creates an atmosphere that allows for the respect and well-being of all coworkers and guests in a safe, secure environment.
- Maintains confidentiality of all proprietary SPH operations, programs, and material information.
- Maintains quality assurance and compliance with all regulatory requirements.
- Ensures compliance with current laws and policies to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.
- Uses tactful, appropriate communications towards direct reports, vendors and guests.
- Utilizes effective time management; reports to work on time and completes assigned duties within designated time frames.
- Must work the hours dictated by the business and the hours. Weekend and evening work may be necessary on special events and/or holidays.
Requirements
- Must exemplify a high level of professionalism and act as a role model for subordinates through maintaining a reputation that is beyond reproach and by personally adhering to company policies and procedures.
- Previous management experience in hotel or restaurant required.
- Ability to lead a team and build a strong culture.
- Previous experience training and onboarding staff required.
Compliance Statement
The physical demands of typical of this position must be met by the employee to successfully perform the essential functions for the position. Reasonable accommodations may be available for individuals with disabilities.
Southern Proper Hospitality is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires may be subject to a background check/drug screen, depending on the position. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
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