ABOUT THE WALTERS ART MUSEUM

The Walters Art Museum is among America’s most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore’s Mount Vernon neighborhood, the Walters is free for all. The museum’s campus includes five historic buildings and 36,000 art objects. The Walters Art Museum has a COVID-19 Vaccination Policy that requires all employees to be fully vaccinated per the CDC’s definition of full vaccination.

Today, the Walters serves Baltimore and Maryland by embracing its role as educators and storytellers, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people to connect art to their lives. The Walters’ Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for visitors. The museum offers challenging and creative work opportunities by promoting collaboration, teamwork, and a culture that celebrates the diversity and inclusion of all. In December 2020, the museum finalized a set of multiyear diversity, equity, accessibility, and inclusion (DEAI) goals in alignment with the museum’s Strategic Plan and grounded in the following commitments: expand the histories the museum examines and shares; partner with our communities; and center equity, inclusion, and accountability in our culture and decision-making.

Overview of Role

The Gift Processing and Development Coordinator supports the Development Department of the Walters Art Museum by overseeing and coordinating gift/grant processing. Reporting to the Manager of Individual Giving, this position will oversee the collection, processing, and acknowledgement of all gifts to the museum, in support of the strategic initiatives of the department.

PRIMARY RESPONSIBILITIES

Provide oversight and coordination of gift processing, and ensure accuracy of donor data.

• Process unrestricted and restricted contributions from individuals, grants, foundations, corporations, bequests, and others.

• Process contributions through stock and ACH donations in conjunction with the Finance Department.

• Manage credit card gift processing and handle onsite check deposits.

• Monitor database for incomplete transactions.

• Develop, run, and review timely audits to ensure accurate gift entry and acknowledgement.

• Manage and update standard operating procedures related to gift processing.

• Coordinate with members of the Development team to ensure proper recognition of gifts and pledges are generated.

• Manage the collection of museum contribution box donations with the Finance Department.

• All other duties as assigned.

Work with Finance to reconcile gift information.

• Review and complete all gift adjustments in conjunction with the Finance Department.

• Provide detailed information about gift designations, as needed.

• Provide check deposit reports.

• All other duties as assigned.

Coordinate with members of the Development team to ensure the proper credit of gifts and pledges are received. Support ongoing donor stewardship.

• Oversee gift acknowledgements and processes.

• Manage process for generating membership cards.

• Respond to donor questions received through the giving inbox and hotline.

• Ensure donor biographical and contact information is updated in a timely and accurate manner.

• Prepare renewal/solicitation mailings.

• Maintain inventory of supplies needed for donor solicitations and stewardship.

• Provide general support for the department as needed.

Required Skills and Experience

• Minimum of two years fundraising database experience; Raiser's Edge / Altru experience strongly preferred.

• Demonstrated commitment to confidentiality regarding Walters’ processes and donor information.

• Proficiency in Microsoft Office Suite, particularly Microsoft Excel, and a demonstrated ability to perform mail merge functions.

• Demonstrated organizational skills and ability to handle multiple tasks and priorities simultaneously without compromising productivity or attention to detail.

• Ability to work independently and as part of a team with demonstrated interpersonal skills.

• Demonstrated written and verbal communications skills.

Schedule: Regular work week is Monday to Friday, 9a.m. to 5p.m. Able to work evenings and weekends as needed.

Starting Hourly Rate: $22.25-24.25/hour

The Walters Art Museum provides an excellent comprehensive benefits package that includes medical, dental, prescription, vision, subsidized transportation and parking, museum membership, short-term disability, FSA (flexible spending account), 457b retirement, and free professional financial management counseling.

All employees must be legally authorized to work in the United States. The museum does not sponsor work visas.