Job description

A well-established Northeast-based casual dining chain is seeking an experienced Head Coach to join the team in the Pittsburgh area. The Head Coach is responsible for planning, directing, and coordinating all operations along with Coaches and Player personnel for a single restaurant. The HC is ultimately responsible for the restaurant’s financial performance and compliance with brand, health & safety standards.

RESPONSIBILITIES:

• Monitors all restaurant operations and conditions to ensure the quality of product and Fan service. Monitoring includes: Player job performance, food & labor costs, budgets, sales, labor payroll, operation of restaurant equipment, food & beverage preparation, storage, inventory, and presentation; food and beverage service; vendor invoices and the food ordering system; communication/manager log entries; and cash transactions, comps, voids, and amounts of cash in drawers,
• Sources, interviews, and hires candidates, trains Players in their positions, delegates, provides direction to, evaluates, counsels, disciplines, and terminates Players as needed.
• Oversees all daily financial responsibilities (cash handling, daily deposits, etc.) as required.
• Reviews and monitors budget to ensure efficient operation and ensure expenses stay within budget limitations. Generates financial reports and document reporting information concerning the performance of the restaurant.
• Investigates and resolves food quality and service complaints. Provides performance feedback and reviews for Coaches and Players, assists with the professional development of their team.
• Works effectively with management team and Players. Uses a high degree of initiative, judgement, and discretion. Possesses skill in organizing work and achieving goals & objectives.
• Rectifies any Fan complaints.
• Operates a computer and all associated hardware (MS Office, internet, LMS…) or systems.
• When needed, may perform the duties of a Service Assistant, Line Cook, Server, or Bartender.
• Assists in other duties as needed and directed and/or per Supervisor’s request.

REQUIREMENTS:

• Minimum 2-4 years of relevant experience with a bachelor’s degree or 3-5 years of experience in Operations
• Hands-on Leadership Development experience
• Strong critical thinking, analytical, and communication skills
• Ability to function in a fast-paced work environment with a high sense of urgency
• Strong time management, prioritization, organization, and multi-tasking skills
• Fast Casual and Casual Dining experience preferred
• Experience with alcohol and bar-based restaurants preferred
• Self-reliant for recruiting, HR, and other administrative responsibilities

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Chambersburg, PA 17201: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Casual Dining: 3 years (Preferred)
• Operational management: 1 year (Preferred)

Work Location: One location

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