Job description
JOB SUMMARY
Operate, maintain and coordinate an Information Services Help Desk that provides internal customers with a single point of contact for technical problems. Initiates access to I/S provided services, the resolution of I/S related problems, inquires into the status of work in progress, and helps define and coordinate the information systems related training needs of users.
EDUCATION: High School Diploma or equivalent
EXPERIENCE: Three years PC application support with help desk or similar technical customer service background.
LICENSE: Valid Local Driver's License.
TRAVEL: None
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