Job description
Why Work at Eastern Data?
At Eastern Data, our people make the difference
Our leadership team is critical to the foundational strength, stability and growth of the organization and consistently embodies our corporate culture and company values. We want our team members to be immersed into a culture that makes them feel valued, supported and aligned with the organizational goals. Eastern Data encourages a collaborative climate that fosters an environment where employees feel challenged, valued and can pursue their passions and advance in their careers.
We offer a competitive salary and a company culture we’re proud of, which is why we have some of the best employee retention rates you’ll find.
We prioritize 6 main values that set us apart from other IT companies:
Communication
Communication is the core of our success, and the backbone of our services. IT People You Can Talk To is our differentiating factor. We hire on it, we train on it and we reinforce it. We take the time to understand different communication styles to figure out the best way to communicate with not just our clients, but also with one another.
Family
We have developed and maintained a family-like culture since we were established and continuously express the importance of family no matter how much we grow. We don't just operate like a family, we are supportive of employees taking care of their families.
Respect
We respect one another as professionals and we are respected by our leadership team. Our people are valued, encouraged and rewarded for their performance. Not only is respect highly regarded internally, but we demand respect from our clients as well. We work hard as a team to ensure our clients are always supported and have a low tolerance for patronizing behavior.
Care
Our employees demonstrate consistently how willing they are to help each other. Whether someone asks for help or we recognize they need help, there are always folks ready to jump in wherever they can.
Fun
We always make an effort to balance work and fun. Fun lightens burdens, creates deeper bonds, and fosters memorable experiences. Whether that be happy hours, cookouts, go kart racing, or our kickball team, we always try to come up with something inclusive for all where we can enjoy our people outside of just work.
Hustle
Everybody steps up when the time calls for it and pitches in to do whatever it takes to get the job done, help each other out, and win as a team. We're all committed to the mission and believe we are all working to the best of our ability to be successful.
Eastern Data is seeking a Help Desk Supervisor to provide direct oversight of the help desk team’s day-to-day activities and overall help desk processes. The Help Desk Supervisor is also responsible for providing technical assistance.
Reach out today and begin the application process!
Give us a call at 757-498-1600 or send your resume to resumes@easterndata.com
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