Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 350k medical, dental, and behavioral health visits from more than 77k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

ROLE OVERVIEW and PURPOSE

The HIV and PrEP Care Coordinator will coordinate patient access to PrEP medication, HIV testing, education, and counseling resources. This role will work in partnership with community-based organizations, patient assistance programs, behavioral health, and primary care providers to support patient care.

RESPONSIBILITIES

• Conducts outreach and motivational interviewing to enroll patients at high risk for HIV in PrEP medication and adherence programs
• Coordinates referrals and access to PrEP program visits, medication adherence education, and other resources
• Supports outreach efforts to increase patient awareness and participation in routine HIV testing and PrEP program enrollments
• Connects newly HIV diagnosed patients with health education, access to follow up visits and support services, such as counseling services and testing services, including home rapid tests
• Assists with collaborative support resources in partnership with community partners, local government programs, and Neighborhood services
• Identifies patient needs and refers to available risk reduction programs
• Assists in data collection to evaluate and improve outcomes for outreach, education, and PrEP medication adherence efforts
• Participates in analysis of programs and assist with operational improvement efforts
• Attends and participates in required meetings, trainings, and offsite community events

EDUCATION/EXPERIENCE

• High school diploma or GED required; associate’s degree preferred
• Three years’ experience in healthcare-related field required
• Experience working within LGBTQA+ and other HIV high-risk communities preferred
• HIV Test Counselor and HIV prevention certifications and trainings preferred
• Medical Assistant certification preferred
• Experience in eClinicalWorks or electronic medical records preferred
• Bilingual (English/Spanish) required
• Valid CA driver’s license and proof of car insurance required

Neighborhood Healthcare requires employees to be fully vaccinated (including a booster dose) against COVID-19 and demonstrate proof of vaccination/booster upon hire or receive approval for an exemption based on a medical reason, disability or religious belief. Proof of booster dose will be contingent upon booster eligibility.

Pay Range: $21.50 - $26.00 per hour, depending on experience (DOE)