Job description
Become part of Heart to Heart Home Care’s team of caring professionals. As a CDPAP Coordinator, you will assist with all aspects of H2H operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills.
Responsibilities:
- Flexible schedule
- Match, assign and schedule caregivers based on skill level, availability and customer requirements
- Provide superior customer service and compassion for new clients and their families
- Receive and process incoming requests for new home care services
- Participate in after-hours, weekend and holiday coverage program
Requirements:
- Must be fluent in conversational Spanish
- Superior customer service and strong communication skills (written & verbal)
- Excellent administrative and clerical skills
- Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange)
- Remain composed, professional with a positive attitude under pressure and excel in time management
Job Type: Full Time
What we offer:
**Supportive management team
**Paid orientation and training
**Monthly lunches
**Daily Snacks
**Employee of the month incentive
**Yearly Bonuses
**Team building outings
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Home Care: 1 year (Required)
Language:
- Spanish (Required)
Work Location: One location
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