Job description
Job Goal:
This position is responsible for oversight, model fidelity, management and supervision of services provided by the UMHS Home Visiting Programs; Healthy Families, Maternal Infant and Early Childhood Home Visiting (MIECHV), ODHS-Parent Education, and Family Support and Connections. These services include but are not limited to home visiting support services focused on parent/child attachment, infant mental health, child development and parent education; including all components of the of credentialing, Medicaid Administrative Claiming, while assuring compliance with administrative rules and state laws relating to the provision of home visiting services. The Home Visiting Program Manager is required to participate in multiple local and statewide coordinated groups related to both Healthy Families America and the federal Maternal Infant Early Childhood Home Visiting (MIECHV) initiative, and completes their own data analysis and reporting for all the above programs.
Essential Responsibilities:
- Willingness to engage in building reflective practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)
- Oversight of Blue Mountain Healthy Families, MIECHV, FS&C, and DHS-Parent Education programs ensuring model fidelity and adherence to contract expectations
- Responsible for updating and implementing any programmatic changes identified by Healthy Families America and/or Healthy Families Oregon (Early Learning Division).
- Provide the minimum supervision requirements for managers and direct service staff and facilitate team meetings monthly
- Conduct Quality Assurance activities, including shadowing of supervision sessions done by supervisors
- Create and monitor program budgets, appropriating funds, and ensuring program requirements are met.
- Monitoring, tracking, collecting data, input, feedback in a highly transparent capacity, to provide consistent reporting on each home visiting program based upon the various requirements of each model.
- Participate in various program and community meetings surrounding home visiting including but not limited to: HFO Monthly Webinars, HFO Coalition meetings, FS&C Monthly Meetings, MIECHV Quarterly Calls, Umatilla County ECPT, weekly referral staffing
- Being an active facilitator for the HFO Advisory Committee and FS&C Steering Committee working on consensus building, collaboration, and project management with agency partners and stakeholders.
- Manage the Medicaid Administration Claiming (time studies)
- Coordinate with other agencies providing services to young children to share resources, avoid duplication of services, and assess community needs
Education/ Experience Required:
- Master’s degree in human services or fields related to working with children and families, or bachelor’s degree in these fields with 3 years of relevant experience
- A solid understanding of or experience in supervising diverse staff with humility, as well as providing support to staff in stressful work environments.
- Knowledge of infant and child development and parent-child attachment.
- Experience with family services that embraces the concepts of family-centered and strength-based service provision.
- Knowledge of parent-infant health and dynamics of child abuse and neglect.
- Experience supporting culturally diverse communities/families.
- Experience in home visiting with a strong background in early childhood prevention services.
- Willingness to engage in building reflective practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)
- Experience with reflective practice preferred
Knowledge, Skills, and Abilities:
- A solid understanding of and/or experience in supervising and motivating staff in a strength-based approach, as well as providing support to staff in stressful work environments
- Supervisory skills including: the ability to instill positive, optimistic attitude in staff; transmission of sense of mission to work team; support staff; monitor team performance; encourage team participation; and annually assist in appraisal of individual performance of team members.
- Administrative experience in human service or related field including experience in quality assurance/improvement and site development
- Knowledge of maternal/infant health, infant and child development, and parent-child attachments and relationships.
- Experience in providing services to culturally diverse communities/families. Demonstrates a commitment to working well with parents, babies and staff of culturally diverse backgrounds.
- Experience in home visitation, showing high degree of comfort and skill in working in diverse environments, homes, and communities.
- Experience with reflective practice preferred.
- Positive attitude towards work, initiative, personal balance, ability to adapt and work effectively under pressure, a sense of humor.
- Skills with problem solving, supporting development of problem solving skills, and development of creative approaches.
- Knowledge of other social service agencies.
- Work independently and as a team member.
- Ability to write clearly, concisely, and to communicate effectively both orally and in writing.
Physical Requirements:
This position works in an open and often boisterous work environment, frequently working with highly sensitive materials. Requires input and retrieval of information from different computer systems. Requires strong communication skills by telephone, in writing, and in-person. Must complete work with regular interruptions. May require prioritization of heavy volume of work, the pressure of rush jobs, and deadlines which require a high-quality finished product. Requires frequent travel to various offices and sites throughout the state and in the field, some of which is overnight. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:
- Observe, compare, and monitor behaviors, records and data to determine compliance with prescribed standards
- Comprehend, analyze, and make inferences and references from written material
- Lift and move heavy and/or bulky objects up to 50 lbs.
- Sit for long periods of time with keyboard and do data entry at a computer.
- Occasionally required to stand, use hands to finger, handle, or feel and reach with hands and arms.
- Frequently required to drive, walk and climb stairs in the office and in a variety of community-based and home settings.
- Drive a private or Agency vehicle; must possess a valid driver's license and personal automobile or provide a plan that will allow fulfillment of position requirements. (A DMV Record check will be conducted prior to hire)
- Occasional filing is required. This would require the ability to lift files, open filing cabinets and bending as necessary;
- Produce written documentation with clearly organized thoughts using proper sentence construction, punctuation and grammar.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Work Environment/Conditions:
- The work environment includes indoor office environments or comparable spaces and community spaces, with some exposure to outdoor weather when traveling between sites. The noise level varies by sites and meetings.
- Job tasks are performed in close physical proximity to other people
Safety:
Apply safe practices in the performance of duties
- Reporting of unsafe or hazardous working conditions and/or any injury immediately
- Complying with Agency safety standards
- Participate in emergency drills
- Promote a culture of safe environments in the workplace
Agency-Wide Requirements:
- Current enrollment in the Child Care Division’s Central Background Registry
- Current physical examination, drug screen, and TB screen documentation prior to hire
- Desire to work with low-income children and their families
- Communicate effectively with staff, families, children, and the public using the telephone and in face-to-face, one-to-one, and in group settings
- Drive a private or Agency vehicle; must possess a valid driver's license and personal automobile or provide a plan that will allow fulfillment of position requirements. (A DMV Record check will be conducted prior to hire)
- Fluent in English both verbally and written
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