Job description
Jeff Wyler Automotive Family is not just any old regular shmegular company, it is your family, your career, and your future.
The average worker will spend over 90,000 hours at work in their lifetime. To put that into perspective, that is roughly 11,250 eight hour work day shifts.
Choose the right company to spend your time with.
Jeff Wyler Automotive FAMILY is genuinely a family, hence the name. We take care of our employees and value YOU as a person.
Ditch your old job, and join our family. Amazing perks and benefits, but most importantly, you will become part of something great.
Apply online today, and see the change you were seeking.
JOB DETAILS:
- Up to $85,000/ year based off of experience and performance.
- Full-time
BENEFITS:
- Health Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- PTO- earn more the more years you work for us.
- Referral Program
- Employee Discount
- Retirement Plan
- 401k
Are you ready to be apart of one of the most essential positions within our service department?
Are you ready to make money?
And, most importantly, are you ready to set yourself up for success?
If you answered yes to either of those questions, Jeff Wyler Automotive Family would like to help you achieve your goals!
Our Jeff Wyler Honda Auto Mall is searching for experience Service Advisors.
What you will do:
- Promptly greet customers in the service drive.
- Perform walk-around of the customer vehicle to document existing damage, tire condition, and note any opportunities to provide services such as detail, dent removal, or address paint chips.
- Listen to customer's complaints and description of symptoms, clarify description of problems, and check vehicle maintenance records.
- Verify warranty and service contract coverage by examining records and papers, explaining provisions and exclusions.
- Generate service order estimates and quotes for customers based upon a menu of recommended services.
- Understand the technician's diagnosis and service recommendations.
- Verify availability of required repair parts.
- Explain cost, service process, and time requirements to customers thoroughly.
- Establish completion expectations with the customer.
- Monitor repair progress.
- Inform customer when vehicle is ready and customer concerns have been addressed.
- Interpret and clarify repair procedures with the customer.
- Document information about services performed or recommendations.
- Explain any cost adjustments to customers.
- Maintain satisfactory customer service scores as prescribed by the manufacturer and dealer.
- Schedule appointments and maintain an organized schedule.
- Conduct post repair follow up.
What you need to qualify:
- Valid drivers license
- Must be able to complete and pass background check and drug screening
How will you succeed?
- Show up on time every day
- Ask questions and learn!
- Respect your managers as they respect you and value your time
- Respect co-workers
- We are here to help you, while you help our family expand!
Experience:
At least 2-3 years of previous experience.
Why Jeff Wyler? WHY NOT??!!
Apply today to see why we have been voted one of the top work places in 2018, 2019, 2020, and 2021!
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